Kobi Kochavi
52
Saturday, February 6, 2021
The app UI looks great and it is definitely meets the need of a lot of people, but I rated it low because there is no privacy protection at all. I suggest carefully reading the T&C (especially section 13) before using it. For the familyBiz - you'r developers did an incredible job on the UI/UX side, but if you want to scale to Europe at a certain point, you'll have to fundamentally change your approach to privacy, and not trade in customers data. GDPR will crash you. Edited
FamilyBiz
Thursday, February 11, 2021
Thx for the feedback;we won't transfer any data to any 3rd-party company this is written because the regulation requires to split into 2 companies (tech&insurance) and we need to transfer data between the companies to support our users on the hights level.We work with emun.org that make sure we protect our users,pls email us
[email protected]
Ilya Leitus
42
Friday, September 24, 2021
Very nice idea, something that is really missing from everyone's life. Very concerned about privacy and security. The amount of bugs does not help in alleviating this concern.. Some transactions are counted twice, the categorization is far from intelligent, interface is not very intuitive (and not on par with design language of most apps) Would be really nice to have an option to use this app from a PC as well. Too much data to be useful on a small screen
FamilyBiz
Monday, October 4, 2021
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.
Igor Halif
12
Sunday, June 26, 2022
Great idea, bad performance. - Not all credit cards data is populated, even though the cc provider is connected. - Correct CC credentials are not accepted to connect or update them, if the card was retrieved by bank account connection. - Premium account advertised to have a mortgage refinance, but it's yet unavailable feature. - Bank account past transactions are not correct for any past timeframe. Subscribed for a year premium. Canceling for now until app will be improved and useful.
FamilyBiz
Sunday, June 26, 2022
Hi Igor, Sorry to hear that! Could you please write to us at
[email protected] with more details of your issue? Your feedback would be greatly appreciated. Thank you.
Nadav Syon
1
Saturday, April 12, 2025
The app's features are fantastic but the un-responsiveness and the quirky buttons are just horrible. Please please make a new UI! and a web version!
FamilyBiz
Tuesday, June 10, 2025
היי נדב, תודה רבה על הפידבק ואנחנו מצטערים על החוויה הזו. רצינו לעדכן שעלו כמה גרסאות ששיפורו את הבעיה שנתקלת בה, נשמח אם תוכל לעדכן אותנו האם זה שיפר את החוויה שלך. כדי שנוכל ליצור קשר נשמח אם תוכלי לשלוח לנו מייל לתמיכה ואחד מאנשי הצוות שלנו ישמח לשוחח איתך:
[email protected]
Tal Gamma
25
Tuesday, March 29, 2022
Two issues: 1. App stability: annoying latencies in responsivity (e.g. too long for side menu to get opened and then populated) 2. Usability: not really possible to extract actual insights from graphs: a. Graphs aren't ignoring transactions that I marked to be ignored, rendering them useless. 😞 b. Graphs just show "credit card" expenses, rather than breaking them down to their components (e.g. "vehicles", "food" or "recreation"), so no real observation can be achieved.
FamilyBiz
Wednesday, March 30, 2022
Hi Tal, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at
[email protected].
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