C K 4
Friday, March 28, 2025
Crashes about 10 times a day. Android samsung s22, fully up to date. updating my review - the drawing tools for this app are super broken. as soon as you log out and come back, the lines are totally messed up, so very hard to monitor currencies over time. when turning the screen sideways and back to vertical, sometimes the currency pairs will randomly change to different currencies. good app for practice but I probably won't be transferring money to this company with broken SW this bad. Edited
GAIN Capital Group, LLC
Sunday, March 30, 2025
We sincerely regret the problems you encountered with our app. We have forwarded your feedback to our tech team for review. In the meantime, we encourage you to contact our support team with more details. For immediate assistance, we recommend contacting us by phone; once connected, press 9. Alternatively our support team is available by live chat.
Seth Martin 4
Wednesday, March 5, 2025
Overall, the ability to trade and analyze the exchange market is done well with this app. My three greatest issues are: 1. Faulty logins, where I have to login multiple times before it lets me in. 2. App freakouts, when checking different time values in charting, the app has a seizure and flips uncontrollably between times, resulting in an app restart. 3. The inability to do analysis and trade at the same time. I can't see trend lines in an open trade. It's a must!
GAIN Capital Group, LLC
Wednesday, March 5, 2025
We sincerely regret the problems you encountered with our app. Could you provide us with more details so that we can address the issue. Please reach out to our support team for assistance. We recommend that you contact us by phone and when connected press 9. Our support team is also available by live chat, or email at
[email protected]
Nic A 29
Thursday, March 6, 2025
This app has had ups and downs, but is currently in a great state. This is my favorite brokerage for forex trading by a large margin (no pun intended). I wish there were more options for notifications, such as email notifications for each completed trade. I've also experienced a couple of finger fumbles when trading that resulted in some losses. One was from my dog. Some sort of option for protection in the form of a passcode or biometric verification to complete a trade would be very useful. Edited
GAIN Capital Group, LLC
Thursday, March 6, 2025
Thank you for your review. We hope you continue to enjoy using our trading app. We have forwarded your feedback to the relevant department. We hope to hear more about your experience with our app so that we may use that feedback to keep improving it. Please reach out to our support team by email
[email protected] with any comments, or suggestions.
James 29
Thursday, August 10, 2023
App is not bad, as a newish trader it does mostly what i need to do. If a few things were changed I'd bump it to 5 stars. Changing the interval value doesn't always update the chart. (This seems to be happening more frequently!) I wish I could customize price alerts a bit more with louder/stronger notifications.(that might be a device/market limitation) Every once in awhile (biweekly?) ill get an in app message/ad/promotion. Kind of a bummer but its manageable.
GAIN Capital Group, LLC
Thursday, August 10, 2023
Thank you for your feedback. We constantly make improvements to provide valuable products and services to all of our traders, and so we encourage you to forward any comments and suggestions by email to
[email protected]. For further assistance with the platform please reach out to our support team by phone, live chat, or email.
SC Thomas 94
Monday, May 16, 2022
Compared to the previous iteration, this app absolutely SUCKS! It is bland and frustratingly slow! I waited for 3 mins and 11 seconds to open the 15 second chart for the EurUsd before just giving up (really?!!)! I am confident that this is going to cost me money, in the form of issues with trades! 😠 The design team needs to be fired or go back to the drawing board! This is so upsetting!! Edited
GAIN Capital Group, LLC
Friday, May 20, 2022
We understand that you have seen intermittent technical issues with your app. Please ensure that you have a strong internet connection as it is vital to the performance of these internet-based applications. Call our support team to help us investigate the issues that you have been having with our trading platform (you can call us at 0800-032-1948).
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