Susan Faistl 18
Sunday, December 17, 2023
I have always felt that this app is terrible. Now that I have changed my subscription from print to digital I find it even worse to navigate. All I want to do is for it to open up to the actual newspaper but there is no simple way to do this. I waste more time trying to get to those pages than it takes to read the entire newspaper. I cannot think of a worse app that exists. So it's about 18 months later and the app is as problematic as ever. If I had more space here, I would elaborate. Edited
Lisa Scalley 12
Thursday, December 1, 2022
The app works great. My complaint is about the customer service. I signed up for a $1 6-month free trial subscription for this app. The problem came when $14.99 was mysteriously whisked out of my account without warning, thus overdrafting my account. My problem is there should have been an email warning me of my 6 month trial subscription ending. That did not happen, I had to call back twice to get my refund and cancel the subscription. Shady business practice
Alex Vitalo 1
Wednesday, March 12, 2025
I subscribe to 3 other newspapers and use their apps everyday with no problem. This app is the absolute worst. Bad navigation, not user or mobile friendly.
A Google user 18
Tuesday, December 8, 2020
As a paying subscriber, I expect more from a phone app. Disorganized content and I'm forced to sign in multiple times in a day. Rating this app mediocre is being kind. On my Kindle, the "print version" format is available. It's familiar and very easy to use. I like the AP Press for local content. Corporate sourced national and political content is predictably agenda driven to varying degrees. That aspect can't be avoided in today's world. Free press is the law, not necessarily the practice. Edited
Michele Campbell 6
Saturday, June 10, 2023
Having zero customer service. They state the only way to cancel your subscription is to call. But they don't have a push button option. They make you say "cancel" and when you do it says" I'm sorry, I don't understand you." You email them and they tell you to call. They don't care about people or their reputation.cant get help you really horrible
more reviews