Edward Dionne 1
Friday, January 23, 2026
the app works at its most basic function, in that it allows you to change temp. however, it failures in perhaps the most important area, notifications. here I am in the middle of winter and just realized that my hot tub hasn't had flow for likely several days, at least. now I have thousands in damage, all because the devs that manage this app can't figure out how to properly and consistently send notifications. and to mention, this is an issue for both my wife's phone and myself Edited
Carleen CD 1
Sunday, November 27, 2022
Has this over a year now. It's okay, better for those with lower spec control panels as they get features they don't have. I have K1000 panel, I don't get features that are available on panel, which is disappointing. I guess it runs on a basic set of skills regardless of your control panel. I do like being able to see temp without having to trek outside, remove weatherproof cover and lift lid etc. Helps me see temp drop so I know how long to put on standard and eco for. Edited
Gecko Alliance
Friday, December 9, 2022
Hello, Thank you for the suggestions and the good rating! All the best! ~The Gecko Team
Nnamdi 9
Sunday, March 30, 2025
I saw all the bad reviews and hoped the experience wasn't as bad, well folks, I'm here to tell you it is unfortunately. I'll admit the app is pretty trash, it continuously fails to connect to the hot tub receiver and when it does half of the time it takes forever, if you navigate from the app and come back it starts over again to connect. it's just awful. The controls work pretty well though when connected but it's not an app you can rely on.
Jen's Bigger Pics 6
Friday, January 26, 2024
Couldn't get the app to connect with the hot tub. During the setup process, the app never could bring up a list of spas to choose from to add. There were blue lights on both transmitter units, no obstructions, and only 30 feet apart through a sliding glass door. Just could not figure out why it wouldn't connect. Tech support had a few suggestions, but either nothing applied to the situation or the suggested solution did not work to solve the problem. Returned the product and uninstalled the app. Edited
Kamy Morcos 18
Tuesday, October 3, 2023
Seems the creators of this app are not fans of Android! The app works flawlessly on my wife's iPhone, but my Samsung s20 can't even log into the app! On Wi-Fi, keeps telling me to turn off the firewall, and when I'm on the cell signal, it keeps telling me I have no internet connection! I reached out to support two years ago about exactly this issue, still doesn't seem to be fixed two years later! Having paid almost $400 for this module for my hot tub, I find this completely inexcusable. Edited
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