Myco 48
Saturday, October 12, 2024
Thus far, I have really enjoyed my experience with Going. It has a very clean UI, I like the free features it provides and I think this will be a quintessential tool for booking new trips. My only suggestion, I'm not positive if this would even be doable, I wish there was a filter for deals with layovers over an hour. I do not like getting flights with 1 hour layovers since I feel like I have to rush the whole time. Thank you for making this app! I'm excited to use it for future bookings.
Going
Sunday, October 13, 2024
Hi Myco!
Thanks so much for taking the time to leave us this review and feedback of your experience with Going so far. We love your suggestion for additional deal filtering based on layover times, and will be sharing it with our Engineering and Product teams to consider for future updates to our service ☺️
The Going Team
Jeffrey Carpenter 32
Wednesday, June 12, 2024
The app doesn't work very well. It takes 10 to 15 seconds to get past the blue logo screen. Sometimes it never loads past the logo screen. When you click on a notification of a deal from the app, the app doesn't open to the details of that notification's deal. It just opens to the search map. You have to find the deal that you were notified of.
Going
Thursday, June 13, 2024
Thank you for your feedback, Jeffrey! We hear you and are actively working to refine some of the pain points you mentioned 💚️
The Going Team
mezmer13 50
Wednesday, January 8, 2025
The claim is that the service is free. But you can't view any of the information about flights unless you subscribe with cash money. Also, when I opened the app it claimed to have a great deal to a specific destination, but no matter what I did, I couldn't find this deal. I feel there's false advertising? Many times the app gets in a state where selecting options or settings doesn't work. App is half baked. Edited
Going
Thursday, January 9, 2025
Hi there- thanks for letting us know.
If you reach out to
[email protected] using the email address you signed up to Going with, we'd be happy to further assist with any questions about your membership and the deal you were looking for :)
The Going Team
Brandyn Jackson 35
Thursday, January 16, 2025
Yes I have and I was told by customer service the filters only worked on the website, which is simply not true. Now the app is just generally buggy, it crashes often, doesn't load fully, etc. Ever since late 2024 every patch update pushed to my phone has been progressively worse. The website more or less works for what I paid for so the service is fine, however this app is getting to the point where it is useless and I most likely will delete it soon if the next 1-2 updates don't improve. Edited
Going
Thursday, January 16, 2025
Hi there- We're so sorry to hear about your experience and want to make this right.
If you reach out to
[email protected] using the email address you signed up to Going with, we'd be happy to further assist.
The Going Team
Sebastian Schreiner 44
Friday, August 2, 2024
PLEASE allow Premium members to filter out Elite offers from the map. It's not an effective upsell, it's just annoying to be forced to see all the offers my tier doesn't include and clutters up the map view when looking for possible destinations. And no, it does not make me any more likely to subscribe to Elite, it just degrades my current experience and makes me less likely to recommend Going to anyone else. Also, please work on speeding up the app startup from logo to map. Edited
Going
Sunday, August 4, 2024
Hi Sebastian-
We're so sorry to hear about your experience, but we also appreciate and have made note of the feedback you've provided.
If you reach out to
[email protected] (mailto:
[email protected]) using the email address you signed up to Going with, we'd be happy to further assist.
The Going Team
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