Andrea Semanovich
24
Monday, July 14, 2025
**edit** the app wasn't working at all. It wouldn't connect to my GoPro and wouldn't allow me to login. I deleted the app and reinstalled it. I reconnected my camera and the app is working again. It's fine because it's the only option for my GoPro. I feel like they could make this more user friendly and put out an update (or at least a push notification telling you to uninstall/reinstall) to fix these issues without the user having to figure it out on their own. Edited
Caelan Claus
10
Saturday, July 19, 2025
a lot more easy to work with than id have though.. im a complete amateur photographer.. Just started a week ago. a little intimidating at first.. but after a few days I got used to it. its a quick and simple video editing app with a lot tools that make it easy and simple to use for beginners and pros who just want to make quick edits. 👌
Matthew McDonald
10
Sunday, May 25, 2025
uploading videos from the go pro is fine. editing is fine. but when I go to download the video, it gets stuck on preparing the video. I left the phone trying to do it over night and it's was stuck at 72%. I can't even share with a link. I have since restarted the phone cleared the cache, uninstalled reinstalled. now it's preparing video 0% for the last 30 minutes Edited
GoPro
Thursday, May 29, 2025
This could be related to the support of high resolution media and the ability or not of your device to decode such media. There are suggestions at https://community.gopro.com/s/question/0D5Uv00000GULCMKA5/i-cant-seem-to-download-my-edits-to-my-phone-galaxy-s24-ultra for you to try.
The Teed
6
Monday, June 23, 2025
app is pretty much useless for older generation gopro, barely connects to my old hero3 after turning the camera power and wifi on and off several times, and once you lose the connection you have to start over. not surprised, this company only cares about getting you to buy the newest camera and add-ons, of course they don't care about supporting their old tech.
Scott Rose
12
Sunday, June 15, 2025
000 stars! 1. Media disappears off cloud! Paid for space, but it downloads ALL my media everytime I connect & fills up phone (99% used)! 2. My credit card changed, but I can't access payment methods in the app. NO PHONE # to call. Email replies to "payment didn't process" bounces back "not delivered"! 3. App UNRELIABLE! Hours lost!! It won't play, won't open, nothing! After a year, no better! Will let my subscription expire. No one to help, no plan to fix it. Will look a different editing app! Edited
GoPro
Wednesday, June 11, 2025
Restart your device then check out this article to resolve the issue - https://community.gopro.com/s/article/GoPro-Quik-How-To-Resolve-Crashing-Or-Freezing-Issues?language=en_US. Should you need further assistance, connect with us through the GoPro Support Hub at https://community.gopro.com/.
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