David Cornish jr 8
Wednesday, July 16, 2025
Since the update my pictures go into the app and folders, but it keeps saying it's backing them up and doesn't show me the amount of pictures I can add to it until it's full and will no longer back then up. So I'm not adding anymore because I'm not sure if they will all be saved... This is so frustrating.
Keepsafe
Saturday, January 1, 2022
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at
[email protected] so we can help resolve this issue. Thank you.
Ellie Isham 21
Sunday, July 6, 2025
This app was great until the update. It keeps asking me if I want to buy premium but when I click no, all the good features disappear, I can no longer put passwords on my folders, cant see intruder alerts, and my things dont back up anymore. The only private thing about it now is the password to open it up. I truly hope they fix this, its not the same anymore.
Keepsafe
Tuesday, July 8, 2025
The Basic version is free, some optional features are reserved for Premium users. If you need any clarification, feel free to reach out to our support team at
[email protected].
Erik Bladh 402
Sunday, May 4, 2025
Simple app to hide those pics, videos, and files without the hassle. No ads that take over the app. Occasionally the request for premium service will pop up. I push No thanks, and good for another month. All the files transfer phones when I have switched phones, so no stress there. In all the years I have used this app, have never been able to get the Share Album feature to work though.
Keepsafe
Tuesday, May 6, 2025
Thank you, Erik, for your detailed review! Please contact us from the app for assistance about Shared Albums.
Gary Thomas 40
Monday, June 2, 2025
new update broke the app. The new look is welcomed. But everything else has taken a hit. photos do not backup on the cloud anymore. the app shows 19 photos waiting to upload for the past 14hrs. I've closed and opened the app and nothing. Video playback skips or freezes every few seconds. you use to be able to tell videos apart from pictures because there use to be a play logo on videos, that's gone. Folders use to have a label showing how many videos photos or files are in the folder, gone too.
Alana Jubow 43
Thursday, July 10, 2025
Would be nice if you could group folders. for example, I'd love to have a Wedding folder & then inside that I could have folders for Venue, Jewellery, Dress, Bridesmaids, Makeup, Flowers etc. This would make it much tidier & easy to navigate. Otherwise, it's a handy app. It's not free to access all features & not as good as the secure app I had on my Apple phone but still pretty decent.
Keepsafe
Tuesday, July 15, 2025
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