Natalie Brasher 15
Tuesday, June 17, 2025
The apple store has facetune basic which allows you to continue to use the basic functions for free. This facetune on the Google Play store doesn't even allow you to remove blemishes for free. It's a waste because who is going to pay that much to edit photos? I am going to look for another app like facetune basic on iOS where I can do edits for free or a one time small purchase.
Lightricks Ltd.
Wednesday, June 18, 2025
Sorry to hear this. If you have any additional feedback on how we can improve the app or your experience, please don't hesitate to contact our Customer Experience team -
[email protected].
Megan H 156
Monday, May 5, 2025
It keeps telling me "It looks like you're offline" when I try to use premium features and some regular. I keep paying for the subscription and having to cancel because it won't ever work. I keep hoping it will be fixed and trying to sub again. It sucks to pay for something that doesn't work. Guess I will have to learn my lesson and stop hoping it's fixed. I've tried it off and on for over a year with no luck, just wasted money.
Lightricks Ltd.
Tuesday, May 6, 2025
Apologies for this. Can you please contact us so we can help? To do this, please tap on the settings icon in the top right corner and then tap on Send Feedback. A contact form will appear for you to enter the details of the issue. Look forward to hearing from you.
Shareka W 10
Tuesday, May 27, 2025
I was expecting this to be easy. It told me I needed to add 10-20 pictures. All I wanted to do was to change my clothes and background in one specific picture that I love. Even after adding 15 pictures and trying twice to generate a photo it didn't work. It said it was processing then there was an error message.
Lightricks Ltd.
Wednesday, May 28, 2025
Apologies for this. Can you please contact us so we can help? To do this, please tap on the settings icon in the top right corner and then tap on Send Feedback. A contact form will appear for you to enter the details of the issue. Look forward to hearing from you.
Jessica Murphy 73
Monday, April 21, 2025
It won't let me cancel before the end of my billing cycle. The bangs especially, but most of the hairstyles are useless, duplicate, and comical. The clothes completely change your figure. The only thing I got out of the app was the hair color which was inaccurate depending on the picture. For ex: Sometimes the ash would be very dark and then it would be very blonde. Overall, I wish I had never fallen for this scam.
Lightricks Ltd.
Tuesday, April 22, 2025
Thank you for your review. To cancel your subscription, please tap the Settings icon in the top right corner of the app, then tap on Send Feedback. In the search box, just enter the word 'Cancel' to view an article from our Help Center that clearly sets out the steps for cancelling your subscription. Thank you.
TAIMUR EJAZ 62
Friday, April 11, 2025
This was not what I was looking for. There are not enough images for my hair needs. Whether it be a cut and color or just a haircut and style particularly and especially for people who are serious about their makeover before going to the salon and who are not just using for fun. I thought the cuts and color would have been better as per your advertisement, but that was a little misleading, false, and decieful. Needs way more options than just this. Needs a.better selection. very disappointed.
Lightricks Ltd.
Monday, April 14, 2025
Sorry to hear this. If you have any additional feedback on how we can improve the app or your experience, please don't hesitate to contact our Customer Experience team -
[email protected].
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