Claudia DeFouw 171
Monday, June 29, 2020
This is a great app for adding animation to your instagram. You can use their templates, stock photos or your own. Easy and fun to use. I have to change my review based on my experience after they did an update. I had a yearly subscription, after the update, it did not recognise my subscription. Support said to delete my cache in google servise and play. I did. And it did not work. I had to unistall and reinstall. Lost all past work. Have not heard from support. Edited
Lightricks Ltd.
Monday, June 29, 2020
Hi Claudia. We can see that you're in touch with your Customer Experience team. You're in good hands!
Jacob Crandall 166
Tuesday, April 20, 2021
I don't understand why the Apple version has more features than the Android. Simple things, like being able to choose your own specific colors for the color scheme, have such a big impact. Also, you should be able to chose from a list of transition elements and digital graphics and apply these to clips as desired. You should also be able to set the specific playback link for an image that you use in the video.
Lightricks Ltd.
Wednesday, April 21, 2021
Happy to explain, Jacob. The iOS version of the app was released more than a year before the Android version but we're working hard to match them up quickly. The feature you mentioned is being soft-launched right now. You should see it soon! As per your other requests, send them over -
[email protected].
S J 441
Saturday, January 9, 2021
I love the app and it was well worth the cost to create a quick intro, save it and post across multiple platforms. If you're looking for a full version that does it all for free likely not happening. Just the few I've done has been worth it to me and you can add your own images, customize text, colors styles and more. Found a more simplified way to create quick attention grabbers.
Zachary Kluckman 214
Friday, June 4, 2021
This could be a great app, but it is severely limited by not having a search function (browsing templates is tedious and they are fairly limited in choices). Another serious limitation is not being able to use gifs to bring more action and dynamics to the videos. What it does, it does well and is pretty easy to learn but I hope to see a version that expands on this. As it is, after making 2 or 3 videos with the few templates that are available, you are left without much usefulness.
Lightricks Ltd.
Saturday, June 5, 2021
Thanks so much for this feedback! Our team is already working on a search function, so keep an eye out! In regards to your question request, please reach out to our CX team by tapping the Profile icon, then Contact Us so we can pass it on and be in touch with updates!
michael sturdivant 159
Tuesday, July 27, 2021
Great app at times. It's really 50/50 if it's going to work or not. I have the paid membership and half the time I export it does not export the music. At times it works perfectly. If it does not downtown the music you have to try to export it around 10 times and it will finally work. Really simply to use but an incredible amount of bugs for an app they are charging you for.
Lightricks Ltd.
Wednesday, July 28, 2021
So sorry to hear this, Michael. Our team would definitely like to look into this. Please tap the Contact Us button in the app to reach out.
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