11pets: Pet care
11pets: Pet care
Everyone
11 Pets Ltd
From nose to tail and everything in between!


Average Rating

2.1


Number of Ratings

5,651


Number of Downloads

500K+


Contains Ads

False


In-App Purchases

True


Install Fee

Free


More Info

Details

About 11pets: Pet care

11pets is the most advanced digital platform to care for your pets. Caring for the needs and health of our pets can get complicated sometimes. At 11pets, we are a big family of animal enthusiasts and have developed the best digital platform to help you better care for your pets. 11pets has 2 ... read more

Permissions Required

Summary

Total Permissions

12

Total Categories

5

Highest Risk

7

Average Risk

4

Counts

3

5

4

0

Rating Details





User Reviews

Scott Ousley Scott Ousley
3
Tuesday, May 13, 2025

Since the new administration took over at 11Pets, and all. of the "improvements"(that's a total joke!) took place, I hardly ever use it. I was offered a lifetime membership with the previous regime and honestly, it's not worth it! I invested so much time and energy entering data and it was VERY EASY TO USE! It was intuitive! Support was very quick and my improvement recommendations were actually put to use. NOTHING INTUITIVE, EASY OR LOGICAL about the current version!! Σας ευχαριστώ για ΤΙΠΟΤΑ!

11 Pets Ltd
Wednesday, May 14, 2025
We're truly sorry to hear about your experience and understand your frustration. We're actively working to restore the usability and features that made 11pets valuable to you. Your input is important and will help guide our improvements. Wish you all the best.
Alejandra Arnott Alejandra Arnott
11
Wednesday, March 5, 2025

Since the "upgrade," the app has been awful. I searched for a long time for an app that would track all my pets special food, medications, and treatments. I loved the app before. It was customizable and exactly what I needed in 1 app. Then they upgraded to this new version. I paid a "lifetime subscription" but only for a newer version that didn't convert all my info over properly and didn't allow as many functions as I had before. I don't recommend.

11 Pets Ltd
Friday, March 7, 2025
Hi, we needed to update the app as soon as possible to help animal shelters find homes with some new features. We apologize for making the experience worse for your own pet. Please contact us at [email protected] to help you with everything.
Kim G Kim G
6
Saturday, April 12, 2025

It used to be great, but changed a few years ago and I moved to another app. This says it can track nutrition info so tried it again but there is no way to do anything close to that. Regarding food tracking, look elsewhere if you want anything more than a timestamp saying fed and a note. Behavior tracking is also limited to 6 generic things (shy, sad, happy, etc) that you cannot edit. They say the update was to help shelters, which is great, but don't advertise stuff the app can't do.

11 Pets Ltd
Tuesday, April 29, 2025
We're sorry that we have not met your expectations with our last update. We are working endlessly to improve the overall experience of our app. Thank you for taking the time to give us your feedback. Wish you all the best!
Miranda Arends Miranda Arends
1
Monday, March 10, 2025

Sadly not customisable. I'd be willing to pay an affordable fee if this app was customisable per individual. I was using it for a range of species. So when I would put "trim nails" for my dog, suddenly I would receive notifications to trim the nails on my aquarium. I would make a task of doing pond maintenance, which I would then be notified to do for my rabbit. Deleting tasks would cause them to delete in other places, which was not ok.

11 Pets Ltd
Tuesday, March 11, 2025
Dear Miranda, we are working endlessly to improve the overall experience of our app. Please contact us at [email protected] to assist you with everything.
Steve Draper Steve Draper
10
Tuesday, January 19, 2021

Information is entered in a very "databasey" and challenging manner. The same information can be entered in multiple places, some of the locations can't be extracted into any of the "sharing" reports. DO NOT PUT WEIGH INTO APP! Any weight entered is converted into the wrong weight on "shareable" petsitter report. I reported problem and of course the fix is always an update away. (After 2 updates ii give up) I emailed customer service multiple times with no response. Poor experience all around!

11 Pets Ltd
Tuesday, January 19, 2021
Hi Steve, we have not received any email from you. We always reply all requests immediately. Please send us an email at [email protected] We will be waiting for your email
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