Helmar Rudolph 9
Friday, July 21, 2023
Registration is a PITA. Registration confirmation email has no registration ID, resulting in error message on website. No useful error messages, so no suggestion as to how one should proceed or where to get help. Fancy UI, bad implementation.
Maserati S.p.A.
Thursday, July 27, 2023
Dear Mr Rudolph,
Thank you for sharing your feedback with us. We are pleased to inform you that we have resolved the issue you encountered: you should now be able to login without any further hindrance.
If you ever come across any other issue, please do not hesitate to contact our customer service at
[email protected]
Best regards
Roderick Thornton 3
Saturday, July 10, 2021
The app looks amazing, is visually pleasing and I would love to take advabtage of the additional features. However, when I enter the VIN for my Maserati I get the following error message... "VIN Already in Use". I'm assuming with another account, maybe of the previous owner. How do I I add the Vin to my account?
Maserati S.p.A.
Thursday, September 2, 2021
Dear Mr. Thornton, Thank you for your feedback. Please send an email to
[email protected] with a description of the matter so that we can assist you at the best. Regards, Maserati
Edward Eves 10
Thursday, November 17, 2022
My profile shows my birthday as one day prior. Editing it has the correct date. The onboard data shows my Levante exterior color as Nero Ribelle, but it's Blu Nobile. App needs some work.
Maserati S.p.A.
Friday, November 18, 2022
Dear Mr. Eves, thank you for your feedback. We’re dedicated to constantly improving your app experience. We're already checking to solve the issue regarding the Levante blue paint. We also suggest to write an email to
[email protected] so we can personally manage your case and update you as soon as the issue is solved.
Regards,
Maserati team
Xavier Dent 0
Sunday, May 25, 2025
Cool except some of the features are difficult or impossible to use..help in these or all departments is NON EXISTENT
Maserati S.p.A.
Monday, May 26, 2025
Dear Mr Dent, Thank you for sharing your feedback with us. Please do not hesitate to contact our customer service at
[email protected] reporting your issue. As soon as we receive the requested information, your issue will be managed by our team. Best Regards, Maserati
Thomas H 2
Saturday, December 11, 2021
...downloaded, keen to get started, but have only UK, Italy, USA and Japan as countries to choose from... are these the only countries you offer this app for? Edited
Maserati S.p.A.
Thursday, December 23, 2021
Dear Mr. Hegnauer, Thank you for your query. We’re dedicated to improving your app experience. New languages will be available in 2022. Remember to download the Maserati Connect app to make the most of your Maserati (for compatible models only): https://play.google.com/store/apps/details?id=com.fca.myconnect.maseraticonnect
Best Regards,
Maserati
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