Klinton Silvey 14
Sunday, January 15, 2023
This has got to be the most unintuitive, unnecessarily complicated app on the planet. The old version was bad enough, the update is even worse. It should not be this complicated to check in a new person and group them as a household. Why can there not just be two buttons on the home: "New Here" "Search" - go from there. Instead You have to search for someone who doesn't exist to add them but then it still doesn't seem to work... Ugh. DO SOME USER TESTING BEFORE YOU ROLL THIS OUT
Planning Center
Monday, January 16, 2023
Hey Klinton, sorry to hear that you've not had a great experience with our Check-Ins app. We'd be happy to help you resolve some of the snags you're running into - you can reach out to us at
[email protected] so that we can assist you best. We'll watch for your email!
Tendai Muchemwa (Tee) 2
Wednesday, May 8, 2024
Sooo tried out the list function and found it to be more than amazing actually. The collection of built in reports is inadequate but you can do almost anything with lists. I was able to extract all the information I needed and quite simply too thank you. I still feel you could make built in reports better and use lists for more complicated data collation. But lists are amazing! Edited
Planning Center
Wednesday, May 8, 2024
Yes! That's so great to hear! And we agree- Keep Lists amazing, keep making in-app reporting more excellent. Thank you for following up and trying it out!
A Google user 10
Sunday, May 19, 2019
I can check in at church on the ipad but I can never check in from my phone. I have an android. I've deleted and reinstalled the program many times and I keep getting the same error message of "too many redirects". Extremely frustrating!
Planning Center
Monday, May 20, 2019
Hi Beth,
We'd love to help find why the app is saying this on your phone, and hopefully get that star rating changed in the process. Could you please write in to us at
[email protected] so we can connect with you today?
Matt
Paul & Toni 0
Sunday, May 12, 2024
It's not intuitive at all unfortunately. The training/help information for this app is not very good. Appears to be written by developers. Pick someone who's never used Planning Center or Check-in's app to write your how-to and training articles. They will inform you on how to improve it.
Planning Center
Sunday, May 12, 2024
Thanks for taking the time to leave a review. Feel free to let us know which articles weren't helpful for you by emailing us at
[email protected] or click the ” ? ” in the upper right-hand corner of any of our Products. Our team is always open to updating our documentation. Have a great day!
Neil Falvey 1
Sunday, July 14, 2024
App is invasive. It completely locked up my device and there's no way to back out of it. Had to turn off device and restart. If I could give it zero stars I would.
Planning Center
Sunday, July 14, 2024
Hi there Neil - sorry for the trouble! That sounds like it could be a bug. To help our team know for sure, would you be willing to send a bug report to
[email protected]? We'll be able to look into things further from there.
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