clevelandrocks1 1,049
Sunday, June 22, 2025
Not crazy about needing to download an app just to go to my first appointment. It's excessive. Also, you can't proceed with checking in unless they get permission to automatically deduct from your credit card whatever insurance doesn't pay. Considering this could be anything from zero to $3,000, deducted anytine in the next 6 months, the required permission makes it impossible to plan ahead financially. Such a turn off.
Frank 514
Thursday, May 15, 2025
Here we go again. No changes have been made. The "forgot password" link still just launches you into a circle, and you NEVER get to change your password. This app had to be created by a bunch of simpletons. A grammar school class could program a more useful app! No instructions for setup. Change password link no help. Useless, and a waste of my time. Edited
ModMed
Friday, October 4, 2024
We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for your feedback.
Rick Bierma 1,110
Thursday, March 27, 2025
I'm not impressed. My specialist uses it for their patient portal. I downloaded it today to complete previsit check-in. They wanted me to sign forms. In order to read them, I had to zoom in and constantly scroll left and right, being careful not to go too far because that would switch between pages. I could not rotate the screen to more easily scroll up and down. And I'm sure that while writing this review taking about two minutes, I'll get signed out and have to redo whatever I was working on.
ModMed
Friday, March 28, 2025
Thank you for your review, Rick. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
Ann Erickson 432
Monday, May 19, 2025
The forms are such fine print that they are impossible to read without enlarging the form and then you have to scroll left to right for each line and sometimes the writing is blocked so you have to go back to the left a little and then go right again. I also find it annoying to need an app for the doctor's office. I much preferred the online account management so it doesn't take up phone memory.
ModMed
Wednesday, May 21, 2025
Thank you for your review, Ann. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
Datrebor J 150
Tuesday, May 13, 2025
I can't use this. I put in the information and the password I would use. It says don't match. So I try to reset the password. I tried 3 times and every time the new link will take to the app store to install the app. I am going uninstall and try one more time. *Update* Still can't sign in, now it's locked. And the link still takes me to the app store. I give up* Edited
ModMed
Thursday, May 15, 2025
We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to leave us a review.
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