Erin 1
Friday, May 16, 2025
I understood when I first subscribed to Mubi Go that there might be times when the movie of the week would not be available in my location. I figured it was still a great deal, even if I could only see a couple movies per month. However, it has now been 4 weeks since the movie of the week has been available in Denver. I'm sad, because when it worked, it was great. The app worked well and I looked forward to seeing what movie Mubi selected for me each week. But no movies at all is unacceptable.
MUBI
Saturday, May 17, 2025
We appreciate your feedback and we’re sorry to hear this. Please email us at
[email protected], so the team there can help improve your experience.
Carina Andersen 4
Sunday, October 30, 2022
The concept sounded great, but the two weeks since I subscribed, have left me disappointed. The first week, the QR code kept giving them an error code when they scanned it at the theatre, so they couldn't issue a ticket, I had to come back again for another screening time. This week, the movie of the week was a movie with only 2 single screening times, both sold out before the QR code was available for the day of. So the movie of the week was literally unavailable to watch, and I live in LA
MUBI
Wednesday, November 2, 2022
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Please send us an email at
[email protected] with info about the film and cinema where the code couldn't be scanned, and we'll look into it. Thanks.
Jeremiah Mora 1
Thursday, July 17, 2025
I love MUBI. have been a member since ~2011. I was elated to sign up for MUBI GO, thus far it sucks. same movie for weeeeeeeks on end. A movie appears as a viewing option and then disappears and reverts to the last film, which I've already watched... what's a film buff to do?
MUBI
Friday, July 25, 2025
Our apologies for any inconvenience you’ve experienced using our app. We invite you to share your feedback with us at
[email protected]. The team there will be happy to answer any questions you may have.
Sophie Jones 2
Friday, March 21, 2025
I'm sure this is great if you live somewhere like London, but for other places it's not worth the money. Often the movie of the week is not available in the area, so the same movie will be made available to watch for multiple weeks and you often can only watch one or two new movies a month. There are numerous multiplex and independent cinemas in the city that I live in, and in nearby cities, yet few of them are participating, more need to be included to make this worthwhile.
MUBI
Sunday, March 23, 2025
We appreciate your feedback. If you have a moment, we would love to hear more of your thoughts on our offer if you don’t mind emailing us at
[email protected].
A Google user 26
Monday, January 21, 2019
The product concept is great but the execution is poor. It tries to be simple, but to the point of not being very helpful. The use of location over typing in an address makes the service offered completely irrelevant, because users cannot plan what they want to see ahead of time unless they are close to their local cinema. E.g. I'm at work. I don't live near work. I want to see a film near my house this week, but can't find out what's on and where, so it's totally useless! Sort it out!
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