Varun Desai 0
Sunday, December 11, 2022
I paid for this app a while back and now don't have any access whatsoever without paying an annual subscription. The option of going back to old app isn't being offered. I have attempted to email the team for a resolution - but would otherwise expect a refund if old app access is not granted. EDIT - Developer had excellent communication and replied with a satisfactory solution. Edited
Sumo Enterprises
Wednesday, December 7, 2022
Hi Verun, Thanks for contact. I have just replied to your email. Hope one of the offered solutions is acceptable to you.
regards
AnSo
Jason Tang 4
Monday, September 26, 2022
Sudden change to subscription model after taking our money with full purchase is a bit underhanded. Update: yet another backflip by the anso team. When the subscription model first came out they promised us a downscaled version without ongoing subscription fees and now this is no longer an option. Very underhanded group of developers who used to stand for improving anaesthetic training. Edited
Sumo Enterprises
Friday, May 20, 2022
Hi Jason, We agree this was not done very well. If you recently purchased and want a refund send us your purchase details. We will release another update early next week which will give you the option of a 1 year free trial or to continue on the old version at no additional cost. Hope these options are acceptable to you. sorry for inconvenience.
Peter Daum 3
Wednesday, February 22, 2023
Great app, well worth the subscription to have access to decent reference images. I appreciate several versions of the same block to highlight varying anatomy/appearances. Good block tips and key information, it's been very helpful to myself and colleagues. Works out to be about 50p a month so I think I'll manage. Edited
Sumo Enterprises
Thursday, February 23, 2023
Hi Peter,
Thanks very much for the positive review. Hope you continue to find the app useful.
kind regards
AnSo
James 5
Tuesday, November 1, 2022
Really thorough and helpful assistant for regional anaesthesia. I was sceptical about the subscription model having paid full price for the app before. Being fair though it's clear this money is being put to use as there's now a large amount of new blocks added as well as lots of extra infographics and explanation to existing blocks. In summary, was marketed very poorly but the underlying content is really excellent and probably worth the subscription fee
Sumo Enterprises
Tuesday, November 1, 2022
Thanks James for your positive review. We agree we implemented the change to a subscription poorly and apologise for that. We continue to strive to make the content as current and user friendly as possible at minimal cost. Happy scanning.
James Navaratne 1
Tuesday, July 19, 2022
The new content and notes are amazing! Thanks for developing such a great app and making regional anaesthesia more accessible. I was also caught up in "subscription-gate" but rode it out as I liked the app, all sorted now. I will happily pay the yearly subscription when it next comes around. Thanks for acknowledging the suboptimal rollout of the paid subscription, and good luck with the iOS update!
Sumo Enterprises
Wednesday, July 20, 2022
Hi James, Thanks for positive review and words of encouragement. We have been needing a bit lately! "subscription-gate" love it! Glad you appreciate the new content. Happy scanning. regards AnSo
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