Shawna i am
8
Wednesday, July 9, 2025
App started off as one of the best tools for easy financial assistance; however, it has become a nightmare within the last month. My app account was compromised, and I was notified by a representative that I had to create a new one. After my new account was created, I was then informed that I could only borrow up to $50 when prior to this issue; my borrowing limit was $180. I'm currently awaiting a response as to why. Sent 4 requests thus far - was told still working on it. Unacceptable!
Aaron Crawford
13
Friday, June 27, 2025
I only managed to get one use from the app before the log-in broke; it forced me to change my password and afterwards, would tell me that the pw was incorrect and make me change it again. Emailed them 13 days ago; told it was being escalated. Asked for update 3 days later but there was none. It's now been eleven days with no update despite receiving email promo saying my subscription is active and costs being taken from my account. Just sent cancellation request. I recommend avoiding.
j hinds
13
Wednesday, July 16, 2025
I have tried multiple chats and multiple phone calls to resolve the sending error issue that I have had for 4 days now. I have contacted my bank and they show no issues on the bank end. I have asked to cancel the advance so the debit card can be deleted and I can add the debit card back to my account. I was told that my issue with the sending error had been resolved and it has not. customer service is no help, all they say is IT is working on the issue.
Kim Sousa
38
Tuesday, May 13, 2025
this app is terrible. It won't read that my current debit card is connected even though it took my last advance payment from it. customer service is awful. takes them too long to respond and they don't know how to fix the problem. I canceled my membership. They need to get the bugs out of this app. It never should have been launched with the issues it has!
Dresses, Messes and Coffee
8
Thursday, July 10, 2025
absolute joke! After a few times using it the app completely acts up. You will click on log in and bring you to sign up. Of course, they get all the fees they can from you and then "bugs" enter the app. Please do not use this app long term.
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