Lorraine A 803
Friday, March 15, 2024
I purchased a month subscription, and it wanted me to keep purchasing more... This game was to help the child with emotional and teach skills. It is a complete fraud. I want my money back... I hope people read the reviews and don't get sucked like it seems a lot of people did, including me. Cancel my subscription since so far there is no way to cancel it! I emailed yesterday within your 24 cancelation time. This is fraud. The advertising for the game on doesn't not say it is just a simulation. Edited
Pixeland OU
Friday, March 15, 2024
Hello! It's a pity the game didn't meet your expectations. Note its category is "simulation", and it's an entertaining app, that has nothing in common with educational apps. Hope for your understanding!
Regine Danlag 169
Tuesday, May 27, 2025
This app is bull****. My five year old son accidentally purchase it because it appears in the advertisement while he's playing on his tab. I checked all my settings when purchasing, but i wonder why it push through even. Without my verification! I asked for a refund but they dont refund. There is no game in this app. Its all ads. It's a scam!
Pixeland OU
Tuesday, May 27, 2025
Hello Regine! We're sorry to hear the purchase confirmation didn't work. We recommend that you check your Google Play account settings again and ensure that you are the only person who knows your password. We hope this helps!
Loriedel Valparaiso 15
Thursday, July 3, 2025
my child accidentally clicked your ads and it downloaded. No agreement or anything when the app is downloaded it'll charge right away. please respond to my email and return my money back!
Pixeland OU
Thursday, July 10, 2025
Hi Loriedel! We're sorry to hear about the issue. Please check your inbox for our response. Thank you!
Mai 106
Wednesday, June 25, 2025
In short, the game is a scam, don't download it. This game was made to make unsuspecting kids click big buttons that they're not aware of are actually purchasing subscriptions that aren't useful in anyway. With the many ads and unreasonable prices to what? Cosmetics? If the developer has any decency, they would've made a kids game more 'children-friendly'. It was obviously made to bait kids and unaware parents to download the game and scam them. I request a refund.
Pixeland OU
Thursday, June 26, 2025
Hi Mai! We’re sorry to hear about your experience and regret any frustration caused. To help prevent accidental purchases, we strongly encourage enabling purchase verification, which is designed to add a layer of protection, especially for younger users.
Chavandra Roberts 32
Tuesday, May 20, 2025
Asked for a rufund and was denied. 1 star until I get my 60$ back EDIT: To reply, my authentication is on, to not have accidental purchases through Google Play. The accidental purchase was made through the app, which an authentication CAN NOT be set up for. DO NOT purchase this app. It is a scam. Edited
Pixeland OU
Tuesday, May 20, 2025
Hello! We're sorry that your case doesn't align with our refund policy. Please check your phone's settings and turn on purchase confirmation to avoid accidental purchases in the future. Best of luck!
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