287christy

Edit: Images to products dont always show up after you click on the color swatches. Looking at polishes but will have to use another site with better product displays to make a purchase. Also, the limited information on the site and app in regards to hair color (some hair colors have no pictures/sample images or the images that are there aren't helpful). Very important to have as much help as possible with images and resources to make selections as best we can from a screen. Edited

Joan McCormick

I never had problems with the app before; browsing, placing orders, etc. But now nothing comes up with manual searching other than: "Sorry, something went wrong. Please try another category" and it's completely blank when you tap the shop tab. Uninstalled, then reinstalled the app and now I can't login, but I can login on my PC just fine. Pretty sure the recent update messed everything up.

Danenae

App just straight up does not work. Nothing would load on the homepage, and searching anything would show an error message. I un-installed and reinstalled the app as it was working perfectly fine a few months ago, but nothing changed. I know it wasn't my internet so I'm at a loss as to why this app is so broken now. I'm just going to use the website.

Bones

I used the app to order for pickup in store. I had multiple issues with the transaction, but the main problem was the app repeatedly changing the expiration year on my card so my payment wouldn't go through. I repeatedly deleted the payment method and retyped the correct info, but the year showed up wrong everytime. I eventually just bought my items in store

Teri Kennedy

Yet again, app goes unfixed because corporate is too cheap to hire a qualified PROFESSIONAL app team. This app keeps telling me my card info is wrong. No, YOUR app is wrong. The fact that my card was re entered multiple times the same exact way, double checked, and the app shoots an invalid goes to show how awful the app is. It's so slow and the color shades you tap occasionally don't show the correct color number. Quit posting fake positive reviews. Edited