J S 109
Wednesday, July 2, 2025
I used to love this game but lately it keeps crashing and restarting and I end up losing all my progress. Customer service is NO HELP AT ALL either. Even when you are sending them clear screenshots of the rewards you had before the game crashed and restarted, they still say you are wrong and didn't actually finish what you are SHOWING them you did! So please fix the game so it quits crashing randomly for no reason! Edited
Scopely
Friday, July 4, 2025
We appreciate your loyalty and understand your frustrating in losing progress due to crashes, J S. It's concerning to hear about your experience with customer support, and your feedback is important for our improvements. We’re committed to making the game better, and we hope you’ll consider sharing more details through the in-game support options.
David King 1,449
Tuesday, June 24, 2025
The game starts off fun enough....you get through some levels and you are able to have a bit of fun while playing...but, like any game, this one's goal is to draw you in to spend money...and we aren't talking 2-3 dollars. We are talking HUNDREDS of dollars. Lots of mini games in the main game...now, of course you need to land on certain squares to get points and items to complete the mini-games. Just know that they change the algorithm for rolling dice on these games non stop. STAY AWAY!!! Edited
Scopely
Tuesday, June 24, 2025
We appreciate your feedback and can see how the game's structure can feel overwhelming, especially concerning spending. Balancing gameplay and enjoyment is important, and your insights will help us improve. Thanks for sharing your thoughts, David, and we hope you find a gaming experience that suits you better!
Olivia Rhoads 1,090
Wednesday, June 25, 2025
I've put so much effort to complete the sticker set & unable to despite dropping money, making sure not to miss an event or daily, & even using 2 different apps to trade. My friends both have spent a larger amount of money just to complete the sticker set. But as I've been playing I notice that my "luck" seems against me. I understand that the game runs on a random generator but seeing that it is stacked against everyone I see no point in playing. No one wants to constantly be loosing. Edited
Scopely
Wednesday, July 2, 2025
We appreciate your dedication to completing the sticker set, Olivia, and sorry to hear you feel the odds are against you. The random nature of the game can be tough, especially when you've invested so much effort and money. Your feedback is important, and we’re here to listen as we strive to create a more enjoyable experience for everyone.
ItzNick 414
Tuesday, July 1, 2025
Way too many popups. When you login, expect 4 popups before you get to play the game. Then, when you run out of Dice, another 4-5 popups before you can close out of the game. The company has to make money, I get it, but it's becoming too overwhelming every time I decide to play. The game is fun, but the popups NEED to get reduced.
Scopely
Thursday, July 3, 2025
Hi ItzNick. Thank you for your feedback regarding the pop-up offers. We understand they can sometimes interrupt your experience. Your input is important to us, and we’ll take it into account as we continue refining the game for all players. If you have any other feedback or suggestions, feel free to share. We're all ears!
Crystal Trimnal 97
Tuesday, July 1, 2025
Would be nice if purchased sticker packs through any offers contained items that are not easy to get otherwise. I used to love this game and cannot begin to add up how many hundreds of dollars I've spent playing but I think that's about to end. This game is no longer fun because you can't accomplish anything without spending and I've been playing since the inception of the game just about. I'm still at 200 max dice build also, this also makes no sense when others are at 400 and at a lower level. Edited
Scopely
Wednesday, July 2, 2025
We appreciate your feedback and understand your concerns about the sticker packs and the overall balance of the game, Crystal. It's disheartening to hear that your experience has changed after so much investment. Your thoughts are important to us, and we’re here to listen. Thank you for sharing your journey with us.
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