Tsaniya nurul khalisa Hazimi
0
Wednesday, April 15, 2026
soooo fun 4 the app, n its feel like playing a game! lolzz this app is really helpfull for me, if i want to search for a product, there is so much a bestt product in the app would recommended me for a same ingredient! yuhuuuuuuuuuu tx for EXTRA promo sociolla ily ya! u guysss must have thiss app 4 real
Sociolla
Sunday, April 19, 2026
Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at
[email protected] if you have any questions.
Caroline
10
Thursday, January 25, 2024
This app used to be great. I like that you can earn points by reviewing the products that you already purchased. But lately it seems like its always error. I can't review the product. They always mention context nul and I can't post the review. In the end I lost a lot of point because of this. Its a shame since I do purchase a lot of make up and skincare from the app/in store.
Sociolla
Thursday, January 25, 2024
Hi Caroline, sebelumnya mohon maaf atas ketidaknyamanannya. Terkait kendala kamu mohon kesediaannya untuk menginformasikan akun Soco kamu, capture kendala yang dialami dan menginformasikan detail/varian produk yang akan kamu review ke email
[email protected] agar dapat kami bantu teruskan ke tim terkait untuk ditindaklanjuti. Terimakasih!
Singgih Siswanto
25
Saturday, December 28, 2024
Buggy app! I was supposed to get free bag gift during my 1st purchase, made sure it was listed before paying, I even made sure the colour was correct, but poof it was gone right after I paid, no out of stock alert, no notification, nothing! Help center in app won't load, complained via email but they couldn't help me since the gift was not listed in my order. Hey, it's not my fault that your app is buggy! What a scam. Very disappointed. 👎🏻👎🏻
Sociolla
Monday, December 30, 2024
Hi Singgih Siswanto, we apologize for the inconvenience you have experienced. Please inform the details of the problem via email
[email protected]. Customer Service will help check your problem. Thank you.
Angie Sukanto (Angie)
105
Thursday, October 22, 2020
To put it simply, the app is messy. 1. My saved products/wishlist only shows up to 9 products. And when I try to remove something it only adds it to the top of the list again. 2. The "see more" doesn't work when I try to read reviews. 3. Despite reaching the required points, my level has not moved to the next step. It's still stuck in the previous one. 4. The points take a long time to enter after purchashing a product online. When I buy from the offline store it inputs right away though. Edited
Sociolla
Tuesday, November 22, 2022
Hi Angie Sukanto, sorry about the inconvenience. If you experience any dissatisfaction, please contact our customer service at
[email protected] and we will look into it at the earliest. Thankyou.
Ferica Kwek
97
Monday, August 9, 2021
The app is very pretty and clean. The only thing that i dislike is that daily check-in is really difficult to find by myself. I need to get the pop up icon to be able to access the button, but whenever there isn't any or the pop up is about another promotion, i still don't have any clue how until the next day and it say that i skip yesterday check-in. It is really frustrating! Please fix it
Sociolla
Tuesday, November 22, 2022
Hi Ferica Kwek, sorry about the inconvenience. If you experience any dissatisfaction, please contact our customer service at
[email protected] and we will look into it at the earliest. Thankyou.
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