Nawel BB 26
Wednesday, January 27, 2021
It's a good start to be finally able to purchase & send items for our families back home. However the app needs more improvement for ex. Whenever i switch from a shop to another i lose all the items i previously collected in the basket which means i have to choose, and pay before i move to another shop, also for the delivery location can't be saved!! This is so annoying! Appreciate if you work more on these issues. Now for the payment i still do not know if you charge as per the bank's rate?
océan blanc 39
Friday, February 26, 2021
Its my first time tried it, but I think it needs a lots of improvements more than i was supposed to, for example if u jumped from one market to another ,u will loose everything that I ve spent more than 30 minutes to choose, at least try to add my basket( mon panier) comme tout les applications de monde , c'est la moindre des choses que vous allez aumoins faire pour améliorer votre app .
Factory Digitale
Monday, March 22, 2021
Bonjour, nous sommes navrés que l'application n'ait pas répondu à vos attentes cette fois-ci. Pourriez-vous envoyer les détails de votre réclamation à l'adresse:
[email protected]
Zineb Yousfi 28
Tuesday, September 21, 2021
First experience bad experience so far!!! It has been 6 days since I have ordered drinks from Canada 🇨🇦 to algeria as first trial of the app, if things went well will order more, but unfortunately were disappointed!The order should have taken 3 days to be delivered but instead it took 6 days. One more thing, when you pay your order with credit card, the app does not give the receipt to prouve your payment, so, the delivery man asked my family to pay for the order that was already paid by me
Factory Digitale
Sunday, September 26, 2021
Hello, we apologize for the inconvenience. Please send your request at :
[email protected]
Abdellatif Lalmi 21
Wednesday, May 5, 2021
It takes you several minutes to put together a basket, from reading and understanding the labels ... you move, you lose all the items! And you need to start all over again. So frustrating! #-#-#-#-# Update #-#-#-#- (Thank you for the follow up. However, due to the "small" issues I uninstalled the app and I an using a better one). Regards. Edited
Factory Digitale
Wednesday, May 5, 2021
Hello, Thank you for your feedback! We wanted to let you know that the app has been improved with the new update, we have managed to fix the small issues related to the app and we offer a wider variety of products. Therefore, we ask you to redownload the application and give us a feedback by rating it or by sending us an email on:
[email protected]
ELH ABK 24
Wednesday, June 30, 2021
The concept of the app is good, but it's still very immature, for instance it's near impossible to find your DZ address, you can't type it, you have to look at the bland-looking map and find the exact house, which is an extremely tedious task to do, I bet 80% of ppl will give up completing their order before doing that and delete the app (just like I did)....please fix that, I will give it a shot in a couple of months inchallah. Good luck! Edited
Factory Digitale
Tuesday, July 6, 2021
Hello, thank you for your feedback! To place your order, you need to enter your town only. The deliveryman will contact your recipient to have the exact address. We remain at your disposal for further information at :
[email protected]
more reviews