Adrianne 26
Friday, March 21, 2025
It won't let me log in even though I've confirmed my email and can log in to the website just fine. We were told that while we were checking out, our tickets that we selected would stay in our carts for the 10 minutes that we were allotted for the process. However, multiple people had their carts completely emptied even while in the middle of putting in their other info. Too many people had trouble with this app and website to ignore. 0 stars if I could
Tixr, Inc.
Monday, March 31, 2025
Hi there, we don't have a record of you reaching out to our support team. Please reach out to resolve your login issues: https://support.tixr.com/kb-tickets/new
Andras Katona 5
Friday, June 13, 2025
horrible! I bought tickets and purchased the insurance for refund. I requested a refund due to moving away from alberta and they said it isn't good enough reason. don't not use them they are scam artists. never should of purchased insurance if I knew how they lie.
Tixr, Inc.
Wednesday, June 18, 2025
Hi there — we couldn’t find a support ticket under your name to follow up. For context, order protection is powered by Protecht and claims are reviewed based on their coverage terms (relocation isn’t typically eligible). Please reach out to our team if you have additional concerns: https://support.tixr.com/kb-tickets/new
Chris Plock 1
Saturday, July 19, 2025
Forcing people to buy an extra ticket is not good practice. The search needs help. Can't find anything but the location and venue didn't help either.
Tixr, Inc.
Monday, July 21, 2025
Hi there — we couldn’t find a support request under your name and would need more info to investigate. It's unclear what you mean by being forced to buy an extra ticket. If you can share the event or order details, our team can help via https://support.tixr.com/kb-tickets/new.
T Staruch 3
Tuesday, May 20, 2025
Not impressed. Search for an event, doesn't show. No filter by location. No 'cart' to see what tickets I had selected so lost seats navigating. Today seats in a section I wanted magically appeared.
Tixr, Inc.
Wednesday, May 21, 2025
Hi, Tixr is a ticketing platform for events to sell directly to fans, not a location-based discovery app. There is a cart — you may have navigated away before tickets were fully added. Availability can change as organizers release more inventory, open sections, or refund tickets per their policies. Please reach out if you have further concerns!
Anthony G 2
Saturday, June 28, 2025
I don't understand anything on here and I can't get anyone to email me back, I have waited since 1987 to meet sting, if I drive 4 hours and I can't get in the event or my friend can't use the other ticket I purchased, you will have a problem, I suggest just letting me in the building or refunding 4 times what I paid
Tixr, Inc.
Tuesday, August 5, 2025
Hi Anthony, without more information, it's difficult for us to investigate your issue. Our team typically replies same day — if you've reached out and haven't gotten a response, please contact us: support.tixr.com.
You can also check out our FAQ regarding locating your ticket: https://support.tixr.com/viewing-accessing-and-updating-your-tickets
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