Kyle Perryman
70
Sunday, October 27, 2024
Great when it works, but it's an extremely inconsistent service. My biggest issue is the lack of feedback when it's having trouble connecting Some form of error message would make that easier to deal with. I've also run into issues where it will tell me I'm connected to a server, yet my IP information remains the same. Paid for a month, but cancelled the subscription not long after signing up.
TunnelBear, LLC
Sunday, October 27, 2024
Rawr! Sorry for the troubles. Can you get in touch with our support bears at tunnelbear.com/support? We’ll troubleshoot the issue further!
Brian Armstrong
13
Sunday, July 13, 2025
As a VPN, it works great and I've always had reliable speed when connected. It does have occasion errors and connectivity issues, but EVERY VPN I've used has these issues, and most can be solved with basic troubleshooting. My only complaint is with "SplitBear." The list of apps to exclude gets reset after updates, making you go back through the list to reselect each app over and over. I actually got banned from DoorDash because I didn't realize it had updated, and VPN's violate their TOS
Chris Brown
4
Saturday, June 7, 2025
Pros: User-friendly interface. Competitive price. Multiple device support. Cons: Connection instability (frequent). Kill switch does not work when vpn disconnects, small server network which often are blocked by major IPs. Does not work for bypassing regions on streaming services. Lacks a lot of features compared to other competitors at similar pricing (ie SurfShark, Mozilla VPN).
TunnelBear, LLC
Monday, June 9, 2025
Rawr! Thank you for the feedback, can you reach out to our support bears so give us a more detailed one so we can work on it? Thanks
Christopher Scheuer
8
Saturday, February 22, 2025
As attractive as it is visually, it has stability issues in my experience. For example, the notification area to the upper-right may have the vpn icon but the program is not connected. I am pretty well versed as an end user, rooted and unrooted devices and can make use of nearly all developer options. But I'm not a backend programmer so maybe some updating under various situations and configuration is due. I use an sm-a716ui. Looking forward to something new!
TunnelBear, LLC
Sunday, February 23, 2025
Rawr! Thanks for your review! If you're facing any issues with TunnelBear can you get in touch at tunnelbear.com/support - we’re happy to help!
attysmith
544
Thursday, August 1, 2024
This app worked great. Until it didn't. Now it won't turn on and I get a perpetual 'Oops, something went wrong. Please try again later'. I'm stuck in UK, and can't even connect there. Addendum: IDK what you did on your last app update, but now it works great for my Android. No more interfere with my truck interface and no more having to Uninstall and re-install to get it to work. Well done! Edited
TunnelBear, LLC
Wednesday, April 17, 2024
Rawr! Please reach out so we can help you out, email us at
[email protected] or create a ticket at tunnelbear.com/support!
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