Jennifer Aaberg 8
Wednesday, May 6, 2020
Had app for about 1.5 weeks. Setting up both cameras was very simple, pairing was very easy, much better than other apps I used. Had some issues with duel camera connection for half of the third day, but trouble shooting suggestions by the app resolved it, no issue since. Alerts can be inconsistent to pop up on phone, however I have never opened up the app and wasn't able to get a live feed which is better than any other app I've used.
A Google user 8
Monday, August 12, 2019
good setup, poor execution. Connection is very frequently dropped on good signal. restarting the app doesn't usually help. Sometimes you cannot view the cameras on the same network. Black screens all the time. Its okay when it works though. Lowering by one star, video feed is almost always very low quality, and most of the time is spent with connection problems or "starting up". edit: not poor signal. it happens within 5 feet of a 5Ghz router on a fiber network, as well as on 4G LTE. Edited
VIGI Limited
Monday, August 12, 2019
Hi, could you please get in touch with us via
[email protected] with your email address? I will investigate. What you are describing sounds like a poor wifi/internet signal. With weak signal you will see a lot of "starting up", "reconnecting" and video quality will automatically adjust trying to fit into the available network speed.
Victoria Z 0
Monday, February 19, 2024
paired quickly to my current phone as monitor, and old phone as camera; however i couldnt get an Amazon fire or a Chromebook added to use as a camera. There is a night option button, if room is dim it activates the flashlight on your cell phone being used as camera. The stream on the phones that work are very clear. great app! Edited
Christelyn Reina 2
Tuesday, September 21, 2021
I've recently just got the app and it's easy to use. Yes it is two way video although the video quality lags or is delayed. Also the activity log only shows screenshots, I would prefer if it was a video clip instead. I would love it alot more if there was upgrades or development done on this app for it to be better. Otherwise I would just delete this app and get a refund and actual invest into actual pet cams.
VIGI Limited
Wednesday, September 22, 2021
Thanks for your review Christelyn, the short video clips are coming in the future updates. As for the video quality/lag, the video is only as good and fast as the connection between your devices. Looks like one/both of your devices do not have a reliable and stable network connectivity. Get in touch via
[email protected] to discuss more.
Monica Anaya 0
Sunday, November 21, 2021
Ugh I love it so much. Easy to use, I use it on my iPad, my dog can see my face when I talk to him. Don't have to be on the same internet connection, thankfully. Only downside is lack of night vision, but that's not really an app issue. If you're worried about night vision, get a device designed for it.
VIGI Limited
Friday, December 17, 2021
Thanks Monica for your great review, much appreciated. Please get in touch via
[email protected] to let us know how you would like to improve the app. Thanks, Martin!
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