The Crazy Hot Mess Mom 0
Friday, June 13, 2025
2 years later, we have a new puppy. I still can not add or update photos. This really should be addressed. I shouldn't have to contact customer support every time I need to update a photo. 6/2025 I had issues with this app, but after emailing them, they worked hard to help and fixed the issues I had. The customer service is amazing. Thank you! 4/2023 Edited
VitusVet
Wednesday, April 5, 2023
I am so sorry for the trouble. Please reach out to us at
[email protected] and we would be happy to help.
A Google user 2
Friday, April 17, 2020
So far so good. A great deal of functions, features and capabilities that I still need to cift through. It's a short process. I was sure it would have been more complex but it's not bad. Easy to invite family, dog walkers, groomers, etc. Once you got a pet(s) added and once the Vet is added by request. Then I suspect this gets even easier and more convenient. I'll follow up with a newer better review in some month's.
Angie Jordan Jones 13
Friday, September 8, 2023
This app had the highest reviews, and I like the ability to have all my pup's records in one place, but why can't I upload or take her photo to add to her account? Also, I clicked the Help button and received this error message..."Sorry, no app found to email." Is there a fix for these concerns? I may have to look at another app if the errors are not corrected, especially now that I see you cannot file Nationwide claims anymore.
VitusVet
Tuesday, September 12, 2023
Wes S 9
Saturday, February 25, 2023
This app is great except for some very disruptive bugs. 1) Every time I try to edit an entry in the medical records, it deletes the title and clinic so I have to reenter those every single time I make an update. 2) Pictures either don't stay or can't be viewed. I uploaded 3 pictures. It says there are only 2, and one of them can't actually be viewed. 3) Using the "contact us" feature brings a popup that says "no app found to send email." I have 3 email apps, and my email address is in my profile
VitusVet
Wednesday, March 1, 2023
I am so sorry for the trouble you have had with the app and thank you for your feedback! You can reach us directly at
[email protected], we would be happy to help!
A Google user
2
Tuesday, July 30, 2019
Overall I like this app. I can get in touch with the vets office quickly, I can request refills of my pets medications, and I can schedule appointments for them through the app. What I dislike is everytime I look at my pets information, their birthdays are changed and it you have to scroll through a lot of notes to find what you're looking for sometimes.
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