Kamalpreet Kauldhar
96
Friday, December 20, 2024
3/2/24: App doesn't work. Have a Ultra Galaxy Note, App didn't work a year ago. Try to log in and it just reverts back to home screen. Finally gave notice to update. Did that, no difference. Uninstalled, installed, the same. Will try to restart. Wanted to take advantage of March $1 Dave's single and $2 Dave's double, which are app prices only. 12/20/24: App doesn't work. Just updated. Selecting new restaurant just cycles the button, it doesn't select. Now on the order type screen and it stalled Edited
Cesar Velasquez
5
Wednesday, July 16, 2025
it hasn't worked for me for a few months. I'm finally coming to post my review. In every update there has been issues and it's not getting fixed. Some times when I add the food it gives me error and the total ends up being more than the price stated. It also either crashes when adding items to the bag, or crashes when trying to select the location where you want to pickup the food. None of this other food apps give me problems, McDonald's, Jack in the Box, Burger King, Taco Bell & Raising Cane
AW
23
Wednesday, July 16, 2025
The app often times takes too long to load. When it does load, sometimes there are issues placing an order. I got a notification for a free 10 piece nugget with any purchase that was set to expire today. I went to use the offer today, and I couldn't even get to the order section. The app kept saying something was wrong, so I logged out and logged back in. The offer disappeared and was replaced with a BOGO free 10 piece nugget offer, so I would've had to pay more than I originally intended.
Michelle Adams
4
Thursday, July 17, 2025
I have been trying to use this app. the only thing that it has done successfully is scan for points. It will not let me complete an app exclusive order. I tried to fix the payment option without success. and the points expire. So far, it has only been good at marketing research for Wendy's. nothing for me. Hopefully it gets fixed soon.
Wendy's Int'l., LLC
Thursday, July 17, 2025
We don't want anything stopping you from getting fresh made food for you! Please contact us at: https://customercare.wendys.com/contactus/s/contactsupport or
[email protected] so we can look into this.
Melissa Montgomery
2
Friday, July 18, 2025
This app has a MAJOR issue being able to complete the order most times. I have had no less than 3 times I tried to order (to save time and simply be able to pick up) just to have this app say "unable to co.pkete transaction). I went in person to get the order and asked the manager/staff what the issue was on the app only to be told many people have issues with making online orders. Fix it or continue to lose orders Wendy's.
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