Tiff 176
Friday, June 27, 2025
I don't like the new upgrade... I am a person who uses the app religiously for special effects... especially stickers... I don't like the new format. What is the point in having a search bar... if it doesn't work. ALL the stickers are in categories now... whereas b4 I could search for any subject related topic....it no longer gives you that option..Now there r only preset categories! I absolutely hate it.. I pay 4 the app! I no longer have use for it bc of this! PLEASE CORRECT THIS FILMORA! 😡 Edited
Wondershare Filmora
Friday, June 27, 2025
Hi, sorry for the inconvenience. Could you please send us more details and a screenshot of the problem by clicking the FEEDBACK in the app menu? It would be very helpful for us to solve your problem. Thanks a lot!
Doris Striednig 227
Saturday, June 21, 2025
BUGFIX ASAP! Can't save/export videos anymore. It gets to almost 100% and just stops. App doesn't crash, there is no error report. It undoes ALL edits. I have plenty space on my phone to save the videos. I cleared cache, cleared data, force stopped & restarted, uninstalled & reinstalled. Shut down phone & restarted. Deleted the video I wanted to edit and re-downloaded that. Deleted the file folder the videos are being saved to and let app create a new one. Unacceptable for a paid subscription!!
Wondershare Filmora
Saturday, June 21, 2025
Hi, sorry for your experience. Could you please send us more details and a screenshot of the problem by clicking the FEEDBACK in the app menu? It would be very helpful for us to solve your problem. Thanks a lot!
Pablo Caves 2,310
Tuesday, January 21, 2025
UPDATE!!!!!! FILMORA IS BACK BABY!!!!! Yes in deed you heard it here first! With their newest update Filmora has fixed all the bugs and its running faster and smoother than ever before! 10 outta 10 hands down my all time favorite editing AI app on the market! I own many other film/video editing apps and Filmora puts them all to shame! Super user friendly and very intuitive and they have tons of tips & tricks help videos on the app in case you need advice or just something to help inspire you Edited
Wondershare Filmora
Thursday, August 29, 2024
We apologize for the inconvenience you have experienced. To better assist you, could you provide your WSID and order number via the FEEDBACK button? Our technicians will follow and help you~
gino lombardi 742
Friday, November 1, 2024
Greed ruins good things as Filmora’s shift to using credits for AI features is disappointing. I originally paid for the Pro version because it was advertised as a one-time payment without hidden costs. Now, each use of auto-captioning consumes credits, and the AI often misses spoken text, leaving out captions where they’re needed resulting in credits being wasted. I can’t recommend this app anymore; it feels like a cash grab, sacrificing reliability and user trust for profit. Edited
Wondershare Filmora
Friday, November 1, 2024
Hello! As the market continues to change and customer needs diversify, our sales model also needs to be adjusted accordingly to better meet your needs. We look forward to continuing to cooperate and grow together with you. To better assist you, you can contact our customer service team via
[email protected] and they will help you.
Demetri 18
Saturday, July 19, 2025
It USED to be PERFECT. Now it's BROKEN. Ever since May of 2025, Filmora takes forever to load pictures, art styles for the text, and there are a ton of bugs and glitches such as not being able to move text or adjust the layers between the PIPs. Effects don't work. It's completely broken on my Galaxy S23 Ultra. I have the Pro Membership and have used it since 2021. But now, I stopped and will be looking towards other editing programs until the glitches/bugs are fixed.
Wondershare Filmora
Saturday, July 19, 2025
We apologize for the inconvenience. To help resolve this, please submit error screenshots/recordings via Filmora's Feedback section so that our technician can further check this issue. Thank you for your support!
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