Mitali Bhokare 201
Monday, June 14, 2021
I used the trial version and it worked fine. I could see a few messages transfer from my Android whatsapp to IPhone. Then I went ahead and took the $18.99 subscription to get all my messages transferred. The app didn’t seem to work as expected. I do see a lot of messages missing. Is there a way I can cancel my subscription and initiate a refund? Replying to your message WONDERSHARE TECHNOLOGY CO., LIMITED: I tried sending the feedback but the screen seems to be in that state. It simply loads and stays there. I tried it multiple times. Edited
Shenzhen Wondershare Software Co., Ltd.
Monday, June 14, 2021
Hi Mitali Bhokare, I am sorry for the inconvenience caused. May I know more details about the problem you encountered? I would like to help you solve that, please find the upper corner menu and click the “Feedback” to send us more information and the log file for analysis, thank you.
GlowGlow Oriakhi 149
Thursday, December 16, 2021
I hate, HATE, to be the person who spoils the fun, but I'm not having it easy with this app at all. I downloaded it because I watched YouTube videos about it, and the reviews here seem to be glowing. BUT, every so often, it stops transferring and says I need certain amount of gigs or MB. I've deleted almost ALL the apps, pictures and videos on my phone, but it's still asking me to delete some more. And it doesn't tell me till transfer has begun, then it says failed and asks me to free up space.
Shenzhen Wondershare Software Co., Ltd.
Thursday, December 16, 2021
Hi there, sorry to hear about your recent experience, this is not what we want you to experience, please free up more space on android to retry, if it persists, please find the upper corner menu and click the “Feedback” to send us more information and the log file for analysis, thank you.
Claudia 177
Tuesday, June 7, 2022
I was able to transfer everything!! Plus one tip. It took me a couple of times cuz my phone was out of space and during the process the battery died so make sure you have a full battery. P. S.... One tip...since I had to retry multiple times.... It keeped asking me to release space on my phone... Delete and reinstall the app.. When it's trying to back up the data it uses space. Every time I deleted the app it avoided this issue. Edited
Shenzhen Wondershare Software Co., Ltd.
Thursday, June 9, 2022
Hello Claudia, thanks for your feedback. We appreciate it. We're continuously working to make the app better and improve your experience with this app. If you have any suggestions, let us know at
[email protected] you.
Cristian Restrepo 53
Friday, March 18, 2022
NOT FREE!!! This app is deceptive, it's a free app with in-app purchases. This really means, "you can't transfer anything unless you pay $25 to use our service". What makes this even worse is it's never mentioned in the app demo video and the paywall shows up when your halfway through transferring data. Google play store should keep an eye on apps like this and either make them change their app as an upfront purchase or a banner that says purchase necessary to use, instead of in-app purchases Edited
Shenzhen Wondershare Software Co., Ltd.
Friday, March 18, 2022
We're sorry to hear you feel this way. We try to be clear that the app is available for purchase in our promotional materials and the app description. We'll keep your feedback in mind as we continue improving the app experience.
Tatyana Marchevsky 1
Thursday, August 18, 2022
I am trying to use this app about 3 days in order to move from android to iphone. I have many errors, i spent many hours, i sent many mails to support -nothing hapen. If you are serious, back to me and fix all your bugs. I tried about 10 times without any success. The app asks to add about 10 gb in order to transfer 5 gb. I spent many time for cleaning.so i am really dont know what to do. 18/10 - I provided all details. In addition I was charged twice and still didn't get refund, no real support Edited
Shenzhen Wondershare Software Co., Ltd.
Wednesday, August 17, 2022
Hi Tatyana, we apologize that our App did not satisfy your expectations. Customer satisfaction is always the number one priority for us. We'd be grateful if you can provide us with more details so that we can improve this app together. May I know your email address? We would love to make things right if you give us another chance.
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