A Google user 0
Wednesday, February 12, 2020
I've downloaded Rome guide today and tried it. I don't like the guide. 1. It doesn't work when phone is off, which use too much batter ,2 it doesn't explain much while I walk, it basically dry list of 10 - 15 places over 3-4 hours route, 3. some areas are not suitable for the evening walks as it dark, and there no warning. I am not happy with the purchase and would like to get a refund.
SmartGuide s.r.o.
Wednesday, February 12, 2020
Hi Nata, thanks for you feedback. We are improving our app all the time and we will review our content in Rome. Please send us your Google Play transaction ID and we will refund you money. Also, please explain us more in detail: What kind of information did you expect? How many places would you like to have in one route?
A Google user
16
Sunday, January 20, 2019
Great guide for Rome. Besides tours, I love that I can just freely walk around and whenever I come to some interesting place, the app starts by itself telling me about that place. Without this app I would have missed quite a few gems.
A Google user
11
Wednesday, June 19, 2019
fake app. asks to download more apps. and i got reply from developer. but all the app does is - asks you to install another app which is paid. Edited
SmartGuide s.r.o.
Wednesday, June 19, 2019
Dear Ajay, thank you for your feedback and for bringing this to our attention. We are growing and building one big app for travelling. SmartGuide app is free - you can visit many places, read information about attractions and many more. However, if you decide to buy premium app you can download tours for offline use and get rid of advertising.
A Google user
2
Friday, August 9, 2019
This app is just a front for another app. why do we have a 14mb download when all that you're going to do is give me a link to download another app? there's nothing else inside this app.
SmartGuide s.r.o.
Monday, August 12, 2019
Hi James, we’re so sorry that your experience did not match your expectations, however we are now building one big app for travelling - SmartGuide - Travel Audio Guide & Offline Maps and redirecting our users to this app. Please download SmartGuide and find Rome and many other destinations.
Joe Butler 0
Friday, August 12, 2022
App forces you to install smartguide app. They should remove this app to remove the confusion and unnecessary downloads
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