Beth Kennedy 77
Monday, November 18, 2024
Absolutely useless! Every rock was either flint, quartz, or fossil. I started with rocks and crystals that I already knew to see how accurate it was. It wasn't accurate at all. The best was when it told me a mozarkite, a basic Missouri creek rock, was an opal. Kept my 3 day free trial for all of 45 minutes. Don't bother with this one.
Tia Laughington 27
Wednesday, July 2, 2025
I tested the app with 3 rocks I know and each one of them was wrong. Very simple rocks too. Such a shame. I'm worried that this app is giving people the wrong results. Need some major improvements before I pay for anything. You're better off googling the rocks, doing your own research and then checking YouTube for similar rocks. Lots of people have great videos out there about rock hounding & helpful info compared to this app. Don't waste your time.
AIBY Inc.
Wednesday, July 16, 2025
Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at
[email protected].
Dania 26
Wednesday, May 21, 2025
this app absolutely sucks. my picture isn't blurry. my phone takes great shots, it's just how the rock looks, which it got wrong several times, after saying 4 times it was blurry. then, after the blurry accusations and wrong identities, it tried to ask me for money....🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣you've GOT to be kidding me. Sigh. just another one of those zero stars if I could instances...
AIBY Inc.
Thursday, May 22, 2025
Hello! Thank you for taking the time to share this review. We are sorry to hear that you are having trouble using the app. Please email us at
[email protected] so that we can look into the matter. Our support team will be able to assist you better.
Misty Haack 46
Saturday, May 3, 2025
I downloaded it and had to pay right away to use it, then i realized that it gives you a different description for the same rock but won't decide on one specific. I would like my money back and have sent two emails and put in a ticket to customer support. I found an alternate app that does not charge and is much more accurate.
AIBY Inc.
Tuesday, May 6, 2025
Hello! We are sorry to hear that you are having trouble using our app. We are working hard to make it better with every update. Please email us at
[email protected] and tell us more about your experience. If you are sure you want to request a refund, we can provide you with the information you need.
Elizabeth Mutina 12
Sunday, July 20, 2025
I'm going to cancel my subscription. most of the time, it says the "Image is too blurry" to identify the rock, and it's often incorrect with its identification. Based on its performance, this should be a free app.
AIBY Inc.
Wednesday, July 23, 2025
Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at
[email protected] so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.
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