Patra Walters 14
Sunday, July 6, 2025
I downloaded this app because I wanted to see if they had all the seasons of Numberblocks and to find out what the subscription prices would be for me. They are pretty secretive of the pricing. It isn't mentioned anywhere on their website and on here the closest you get is "varies by region and subscription". I have yet to be able to access the app. Every time I have tried to open it, it gets stuck on the loading screen. Even after uninstalling. Tried over a couple days. Not worth the effort.
Andrea Roscoe 47
Thursday, September 24, 2020
I pay for this app monthly, and like the app itself. However, it only works about 40% of the time. It usually gets stuck on the loading screen and I've tried everything to remedy the problem on my end, with no luck. Given that my autistic child loves this app, this is rather problematic as it sets off meltdowns. I've been a long time customer, but I'm canceling and taking my business elsewhere. You should too.
PlayKids
Thursday, September 24, 2020
Hi Andrea, so sorry this is happening to you - can you please contact us at
[email protected] and we will gladly help you in resolving the issue.
Dominique Reynolds-Simms 50
Saturday, May 22, 2021
I re-subscribed about 5 days ago and I just found out today that my son has not been able to play on his device this entire time. Even though it said it could be used on multiple devices. I downloaded on my phone, the app was signed in on his device and each time it says "oh no, your subscription isn't active". More than frustrated with this app as I have reached out to the help desk/email multiple times and have not once had success in solving any issues.
Jon Wong 34
Thursday, October 12, 2023
It is a great app with a ton of videos, games, music and other activities for my child. Loved it. I was a previous subscriber, but it seems impossible to renew my subscription now that my child is back into it again, because I keep only getting offered the free trial that I am no longer eligible for, instead of a straight subscription link, with the result that the transaction keeps getting declined. Oh well. Guess you don't want my money. Edited
Shay Castillo 6
Wednesday, June 25, 2025
Wont load on the TV app on the firestick, PC, Amazon Tablet, Regular cellphone. Nothing. My son is autistic and spends all day trying to download this. If you guys cant fix the current app. Start over and shut down the ability to download. people love the app but it doesnt work anymore.
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