Rosemarie Fitch 28
Monday, April 24, 2023
Please refund. Free trial was promised but not delivered. Update: not confused. You are confused. I did choose the 3-day trial option. I was still charged the full amount immediately and even though I cancelled, the fee remains. There was no free trial even though I opted for it. That is why I want a refund for my $25. I found another app that better meets my needs. Edited
Rstream Labs
Monday, April 24, 2023
Sorry for your confusion. You can opt for the 3-day free trial option. You can cancel the subscription anytime (as mentioned in the app while subscribing) if needed. Much of our content is free, and only a small portion is paid. I hope this won't stop you from our vegan meal plan app!
Cherice Newland 7
Thursday, July 20, 2023
I don't like that all the recipes are done by video. I also thought that this was a meal planner app, and I have gone to the apps settings to cancel before being charged and dont see where or how to cancel. I reached out via email and have had no response as to how to cancel before being charged Edited
Rstream Labs
Monday, July 24, 2023
Hello there! We apologize that our app didn't meet your expectations. Please go to the settings page in the Play Store and select "payments and membership." From there, you can choose the app and cancel your membership. If you subscribed for a 3-day free trial, your money would be refunded; otherwise, it will not be refunded. Thank you.
Catherine Rae 18
Sunday, July 24, 2022
Based on the description, I thought this was a meal planner. It's not. Aside from that, it doesn't seem to have any actual recipes but seems to be a huge resource for vegan recipe videos that others have created. Also, there are no recipe filters present for things like soy free/nut free/ gluten free etc. I won't be keeping this app, very disappointing.
Rstream Labs
Monday, July 25, 2022
Thank you for providing your valuable feedback. We regret that you did not find our app helpful. Please reach out to us at
[email protected], if you have other suggestions.
Sherri 5
Thursday, September 28, 2023
Recipes are not outlined w/ instruction. I don't want to have to watch a video every time I want to cook. I haven't seen any nutrition information.
Rstream Labs
Tuesday, October 3, 2023
Hi Sherri! Thank you for your feedback. We're sorry to hear that you're not fully satisfied with the app. We appreciate your support and will look into this matter and solve the issue soon. Your feedback helps us improve. If you need any assistance, please reach out to us at
[email protected].
Angus Henderson 4
Monday, February 6, 2023
No meal planning calendar and the recipes are hard to get to. Absolutely not what it says it is.
Rstream Labs
Monday, February 6, 2023
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at
[email protected].
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