faycal waberi
1
Thursday, February 26, 2026
Simple to use and interesting in terms of discount.
Michalis Rafael
7
Friday, May 31, 2024
3 stars because there is no option for English language. With so many international users living in Belgium, adding a 3rd language should have been a priority. 2nd reason: there is no option to deactivate emails of receipts after a purchase. If I want to see a receipt, I see it through the app. No reason to send me an email too with an attachment (digital economy is important for the environment) Edited
Colruyt Group Services
Monday, June 3, 2024
Dear Michael. We apologize for your less positive experience with our new app. We appreciate your feedback. Please feel free to share your suggestions via "Report a technical issue" under Profile / Customer Service. Thank you for your patience and engagement. Greetings and have a nice day.
I. R.
4
Wednesday, February 19, 2025
Everytime I want to place an order it bounces me around multiple check-out (ad) environments while not holding the reserved slot. I don't mind the idea of upselling but at least keep our slot reserved while doing so. Don't allow us to finish our order a few minutes before midnight and cancel the order because the app makes it impossible to breeze through check-out.
Rakesh
4
Friday, December 26, 2025
Please also Provide the Mobile Application in the English Language. Atleast there is No Option to Copy the Text so that we can Translate to English Manually. Even after adding Dutch or French as Additional Language there is No Use. Edited
Colruyt Group Services
Tuesday, December 31, 2024
Hello Rakesh, I recommend that you add French and/or Dutch as an additional language in your smartphone settings, then things should improve. We are working on a solution for this in the future. I hope it will work now. Kind regards, Nicole
A Google user
23
Friday, February 9, 2024
Main reason I was using Colruyt App was to have a list of my favorite products + their prices (and relevant promotions). Navigation through fav. products in Xtra app is very annoying because by default it shows the list of "all partners", which displays only product name, but no price - for that you need to add shop filter every single time. And whenever you are in a specific product info, clicking back throws you to the top of "all partners" list instead of the last view of specific shop.
Colruyt Group Services
Friday, February 16, 2024
Hello, you can resolve this issue by clicking first on the partner you would like to visit. Gr, Pascal
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