Mauri-Mattias Läänesaar 13
Thursday, June 5, 2025
the new UI is uncomfortable, laggy, buggy, etc. – borderline unusable. there was nothing wrong with it before, everything worked. Saw responses saying the UI was updated in order to have it on a modern platform – unless the previous one had already/was about to hit EOL, I don't see a reason when it makes the experience worse. Don't fix what isn't broken. Edited
ResQ Club
Friday, June 6, 2025
Thanks for your feedback, and sorry to hear the app hasn’t met your expectations. While the old ResQ app may have seemed smooth on the surface, it was unfortunately no longer working well in many areas. Our team is actively improving the new app, so we’d love to hear your ideas at
[email protected] to help us make it better. Thanks for your help!
Alexey Ignatov 10
Saturday, May 24, 2025
New app is terrible and borderline unusable. The map is very slow to pan around, and you need to tap every point on the map to see what kind of restaurant is that (the old app had a list of restaurants in the current view that gave you a pretty good idea). Discoverability of the interface for the new users shouldn't be at the expense of usability for experienced users, I want as much info on the screen as physically fits there.
Julia Simon 9
Thursday, June 5, 2025
In the old version of the app, I was able to specify the maximum radius/distance of restaurants in a much better way. In the new version, only 5-km steps are possible, with 5 km from home/from current location being the smallest possible radius. I'm physically disabled and live in a town with bad public transport, which means that I keep getting notifications from restaurants that are completely out of the question for me. (My optimum maximum radius would be something like 1.5 km.)
ResQ Club
Friday, June 6, 2025
Thank you so much for your valuable feedback, and apologies for the inconvenience! Our app development team is working on improvements to the map and related features, and we’ll definitely take your feedback into account in future updates, so hopefully the app will soon work better for your needs. Thanks again for your help! 🙏
Joonas Asikainen 11
Tuesday, May 27, 2025
And now the app doesn't open at all anymore... The renewed app is not good. The map is now much harder to read and you need to zoom in quite close for the restaurants to show. It also keeps losing the receipts and it's annoying to explain to the restaurant that you bought something but the order doesn't show in the app. It used to be perfect but for some reason they wanted to renew the app and now it just sucks. Edited
ResQ Club
Thursday, May 22, 2025
Thanks for your feedback! Our app development team is working on improving the map and the functionalities of the app in future updates, so hopefully our app will better meet your expectations moving forward. If you’d like to share more detailed feedback about the app, please feel free to email us at
[email protected]. Thanks! 🙏
Luca Gentile (Cyclorbit) 23
Thursday, June 19, 2025
Maybe best to merge with Too Good To Go? The concept is great, unfortunately it seems that the restaurants don't really use this system to give you surplus food. But simply to sell you food. The portions are small, the price may be less than normal, but you don't really rescue much. TO IMPROVE : The payment information should be taken from Google pay, so I don't need to write the credit card number. There should be a picture of the food. They should have supermarkets and fruit markets too.
ResQ Club
Thursday, June 19, 2025
Thanks a lot for your useful feedback! We’ll take it into account as we plan next improvements to our app and service. 🙏 Regarding the restaurant offerings, I recommend keeping an eye on the places marked with the 'Best of ResQ' symbol, as these have received excellent ratings from customers. 👍
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