Alan Fishman 0
Sunday, May 4, 2025
the app works well for submitting orders but it does struggle with a couple things: 1. status updates are vague - I'd like to know a few minutes before it arrives 2. the constant popups asking me to review restaurants are obnoxious
Brooks Ward 9
Monday, May 23, 2022
The ABSOLUTE WORST! Our company uses Relish for lunch delivery. Food is always at least 20 mins late. sometimes it is 2 hours late! we never get a notification that food is going to be late until 10 minutes after it is already supposed to arrive. In addition, the food is always in bad shape. cold if it's supposed to be hot, warm if it's supposed to be cold. i have serious food safety concerns about how it is stored and transported. I would NOT use this service if i had a choice.
ezCater
Tuesday, May 31, 2022
Thank you for the feedback. I'd like to offer my sincerest apologies for the issues you experienced. I'm happy to see our Relish team reached out to you directly to address these concerns. I apologize for this poor representation of the Relish experience. Please know that we are better than this, and hope you allow us the opportunity to prove that.
Brian Rawlings 0
Tuesday, July 22, 2025
great portion and presentation. the food was fresh and delicious
Andrew Coats 4
Wednesday, December 13, 2023
Hard to use, always nags for a review of ordered food with no way to turn off. Would advise anyone considering to find a better system. Also won't let corporate accounts (presumably the most common users) leave reviews. I downloaded on my personal phone just to express how frustrating the user experience is.
ezCater
Monday, January 8, 2024
Dear Andrew, Thank you for your feedback; we are always looking for ways to improve the Relish experience. Order reviews provide valuable insight for both our customers and our restaurant partners but they shouldn’t feel overwhelming.
Ian Switzer 3
Friday, October 1, 2021
Drivers lie about when food has been delivered all the time. Often the food doesn't get here for 45 minutes after we get told by relish that our food has been delivered. Restraunts also add themselves to the system multiple times, meaning sometimes multiple of the lunch slots we pay for are the same restraunt. We have contacted support about both and been ignored. Use another service.
ezCater
Monday, October 4, 2021
Thank you for taking time to share your feedback, we are sorry to hear you have been experiencing issues. The Relish team has been alerted and someone will be reaching out to follow up and discuss these concerns with you.
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