evilynice Nava 55
Friday, October 14, 2022
Huge huge scam!!! Do not even try it, I made an account on my phone, there is no way at all to log in the account on the app (tablet or phone.) They just force you to try to pay again. I went into the website to cancel the subscription imidiately, and what a coincidence that everything on the website works except the profile tab you need to open to cancel it. Email their support, if they don't respond in a timely matter, I'm reporting them to my bank and Google play.
Benipol Limited
Sunday, November 27, 2022
Dear Valued Customer! We are sorry that you have such a point of view! We would like to note that all charges are applied with the customer's permission. We kindly ask you to contact us at
[email protected] email address. Hope to hear you soon! Have a lovely day!
Sanchez Elaine 6
Sunday, August 18, 2024
I've paid for that apps lifetime subscription, yet I'm still being charged and not able to log in. Customer service has no phone number and seem to be automated messages because no one is actually reading the emails that I've sent because they are constantly asking for the same information that I've provided in the email. Very dissapointed in this app. I already emailed support,and nothing is being done according to you guys. You can't find it not even with the number ya gave. I reached out Edited
Benipol Limited
Friday, August 23, 2024
Dear Sanchez! Thank you for reaching out! We are very sorry to hear about this uncommon app experience. Our customer service team is also available to help you so please email us at the
[email protected] so we can assist you on this situation! Looking forward to hearing back from you!
E.J Gosling 0
Thursday, May 15, 2025
Paid for the 6month subscription, but no additional content opened up. when you try to use the new levels it redirects me to the subscribe page. click on subscribe and it tells me I already am but will not unlock the paid section. waste of money
Benipol Limited
Thursday, May 15, 2025
Hi there!
We’re sorry to hear about the billing confusion! That’s not how we want things to go. Please reach out to our support team at
[email protected] so we can look into this and make it right.
Ashley Rose Jose 1
Monday, December 9, 2024
My 2 year-old used it for a good month, but the app kept glitching and freezing. Imagine the melt downs and I tried to restart everytime we opened the app but the same problem. Hope they correct this. But he prefers more physical hands on learning and not to fond of the tablet in general anymore.
Benipol Limited
Monday, December 9, 2024
Dear Ashley! Thank you for your comment! We are sorry to hear about your experience. Contact our support team to resolve any technical issues with the product or subscription at the
[email protected] email address. We hope this situation will be resolved and you will continue enjoying the service. Have a lovely day!
A Google user 45
Thursday, December 12, 2019
They charge subscription then there is another ad, forcing weekly or annual subscription, cannot access the growth plan. To the developer responding, I did not ask for it to be free, I paid a subscription and got very little access in return for my money.The app is great, but the fact remains I paid for access not limited access. Edited
Benipol Limited
Thursday, December 12, 2019
Hi there, Thanks for the feedback. We are sorry that your experience didn't meet your expectations.
We are interested in solving this issue. Please, send us your detailed feedback (what you did and what happened) on
[email protected] and we will help you asap
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