Omar S.

Haven't experienced the login problems that others have complained about of late... Also on a recent trip that included flights on 3 airlines, with a few stops along the way, I experienced zero issues when it came to notifications, alerts, flight updates... etc. The one thing that always perplexes me (it happens on the website as well/may be its the "French" way of doing things) but you search for a round trip fare, rather than it showing the full fare, it prices outbound separate from return

Ellen Um

I unfortunately have tons of Air France miles, but their app always has bugs and you have to call them to do everything manually each time. Even when you call, you can only make payments in regular business hours. However, the booking you made online gets canceled after a few hours of no payment. It also just flat out doesn't have capabilities like other airlines to make changes or cancel an award booking, even with payment. Edited

Cedric David

This app, or at least the data served to the app is not good. After a flight cancellation, which I 100% understand happens, I was rebooked on another flight. BUT I kept getting notifications that my flight was cancelled, which made me think my second flight was cancelled, then it would not let me check-in because it was telling me my flight was cancelled, even though I had a new flight. It also asked me to choose a new flight with an empty list. This was all very frustrating and confusing. Edited

J

I see that the UI has changed and usability is significantly improved. It's as if an actual product manager went through the design. That's great. But the app is still very buggy. My last 3 booking, app would not move forward with the booking after I enter my credit card info. There is no error message but it does show further down that I need to call support to finish the booking. Has happened 3 times now and it's annoying. Also, the app gives you a phone # to call but the # is discontinued. Edited

A Google user

Well designed UI, features just don't work. If all you want is a quick reference for ticket numbers, this is great. Otherwise, stick to paper copies. The passport scanner is useless and cannot be edited after an (incorrect) scan, and changes are rarely saved to any field once made. Good luck to anyone who has to use this.