Kyle Connell 37
Friday, July 11, 2025
I downloaded the app after hearing their frequent ads on one of my local radio stations (which, in a way, should have been a red flag), and figured I would give it a try. I accepted an offer at a local gas station, went there, and made a purchase, scanned the receipt, and all that jazz. My transaction just continues to say "processing" with no resolution. Not worth the hassle. I'll just stick to earning gas points from my local grocery store and save money on filling up that way. Edited
Upside Inc.
Saturday, July 12, 2025
Hi Kyle! I appreciate you taking the time to let us know about this. Please be advised that processing time can take up to 10 days. You can read more about this in our FAQ here: https://support.upside.com/hc/en-us/articles/219500787. If you still need help, please create a ticket with this link: https://support.upside.com/hc/en-us.
Jareth Graves 421
Sunday, May 18, 2025
The last two updates have made this app almost unusable. What's the point of having a primary payment method if I have to switch to that method every time, because it isn't the method that comes up as the first option. (That was two updates ago). The most recent update has made it so that I can't even use my linked payment method, instead, I have to upload a receipt every time. (At least I can upload receipts again though). I'll still use the app, because I still get free money.
Upside Inc.
Sunday, May 18, 2025
Hi there! I appreciate your feedback and sharing your experience with us. We're always working on making the app better each day, so stay tuned for more improvements. For further assistance, please create a ticket via this link: https://support.upside.com/hc/en-us/
Breanna McClain 2,035
Friday, May 2, 2025
I love the app. I've been using it for over a year and just recently started noticing that I have a TON of offers I claimed and they say expired. That is extremely frustrating considering I go the extra mile to use the app and I'm not receiving cash back every time. Also, if there is a deal for gas and we get to the gas station and it's cheaper than the app, we should be able to update that price and still get the same percentage off. Just my opinion.
Chad Portenga 1,482
Wednesday, March 26, 2025
Cashing out for the first time. So far, been saving up for about 8 months. only 2 gripes: Some stations started out offering several cents back, but now only 1¢ or nothing. Also, I wish I didn't have to switch back and forth between regular and premium to see the prices for each. My daily car takes regular, my classic muscle car takes premium. it's just one extra step that I have to take any time I need to gas up the fun car. (Tip - many loyalty programs do not affect the cash back from Upside!
J.L Randall 385
Saturday, December 21, 2024
"Upside is a fantastic app for saving money on gas and groceries. It's easy to use, and the cashback offers are consistently rewarding. I love how simple it is to find deals near me and claim them with just a few taps. Payments are processed quickly, and the savings add up fast. If you're looking for a way to cut down on everyday expenses, this app is a must-have!" ~J.L.Randall~♉
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