Mar P
45
Wednesday, May 18, 2022
Like many other reviewers I sort of can't believe how well this works and how fast it works. It is so much more functional and easy to use than the old system that I could cry. I couldn't even access my account on the old site for like a year because I went to report my orca card as lost, but my password had expired, and to regain access to my account I needed my card number which... you got it... was lost! This app fixes literally all of those problems with one great UI. I am healed. Lol
Suhaas Reddy
65
Monday, May 16, 2022
The app is fast and easy to use. Does everything I expected it to based on the launch website. Note for the developers: the description of physical card in the app states: "Physical cards are plastic. Virtual cards are stored in your phone's wallet app. Want to convert your physical card to virtual? Tap the Actions tab." However, I don't think that action is available yet. The description text should probably say that the virtual wallet cards are "coming soon" or something like that Edited
Chance Uriah Miller
10
Monday, June 27, 2022
The app works better than the actual site! I can log in with my email and password on the app, but going on a desktop or laptop and logging in through the browser with the same email and password doesn't work and using my security questions to change the password don't work because the answers to my security questions are wrong despite the fact I know the answers and have them saved on a piece of paper in my lock box. Normally I have issue in reverse order
Lorelei Watson
10
Monday, November 13, 2023
The myORCA app is a welcome addition to public transit in the area. It's been a long time coming but it is such a well designed & functional app that it was kind of worth it. I do, however, wish I didn't have to sign in everytime I make a purchase because it's a little nerve-wracking when I notice last minute that I need to reload my wallet or buy a pass and I'm about to board the bus/link.
Patricia Byer
65
Tuesday, May 17, 2022
The ability to add value to your e-purse in real time or buy a pass in the app is a massive improvement over the old website, and frankly should have been part of the system from the beginning. App is remarkably smooth and responsive for a government project. Unfortunately, despite what some reviews here claim, the ability to use the app with NFC in place of a physical card is not yet there (vaporware?). Not much reason to keep this on your phone vs. bookmarking the website but it's cute.
more reviews