Michael Millet 435
Monday, April 28, 2025
Edit: While I mildly appreciate the effort, don't buy into their response here. Without a subscription, you can't record. A security camera system that doesn't record is not a security camera, it's a toy. If it's not too late, return your Arlo equipment. They're practically useless without the subscription, and they're charging $20+ per month for more than one device, with regular price increases. There are more affordable, and even free monthly options. Edited
Arlo Technologies, Inc
Wednesday, May 21, 2025
Hello Michael Millet,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
John Loushin 407
Sunday, October 26, 2025
Still giving 1 star even though the changes made to the UI are better. It is still 1 star because now the doorbell ring to the phone is broken. When the doorbell is pressed, just a notification pops up at the top saying someone pressed it and to tap. It does nothing. It no longer rings the phone to answer or decline. It seems it is trying to work in the background underneath the wallpaper. I have reset, cleared data and cache and reinstalled app but it still doesn't work. Edited
Arlo Technologies, Inc
Monday, November 3, 2025
Hi John Loushin,
Thanks for sharing your review. If your doorbell does not ring anymore, read this article: https://kb.arlo.com/000062327. Otherwise, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Zayh (zayhandsome) 105
Friday, March 14, 2025
Pros: Video clarity is awesome. Love the video preview from phone drop down menu. Siren to warn off intruders. Cons: Battery full will last you less than a month and you will have to keep taking them down to recharge. Only records for a short time 1-3 minutes of motion not the whole scene to see what happened before or after. Don't auto connect if wifi goes out. You have to reconnect them one by one from each device. Slow loading (10 solid secs everytime)to play back and to watch live stream.
Arlo Technologies, Inc
Tuesday, March 18, 2025
Hi,
Thanks for your review. You can adjust the recording length when motion is detected. Read here to learn how to adjust: https://kb.arlo.com/1079027. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Best regards,
Arlo Team
John “Johnny” Ream 89
Monday, March 31, 2025
Frequently, can not connect to cameras from phone app, especially exterior cameras, and on cold winter days, exterior cameras often don't connect at all. Once connected, picture quality is usually very good, and sound is average, but can not stay connected for very long. Figuring how to locate locally stored video recordings on the phone app is more difficult than it should be.
Arlo Technologies, Inc
Thursday, April 3, 2025
Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Kate Egan 23
Wednesday, April 2, 2025
I really like my Arlo cameras, since I'm a single lady and get spooked sometimes.The only problem is that sometimes they don't take a picture when I really wish they had. I don't understand why that is, although they usually catch most images. Not very clear night images. The images also aren't really sharp enough to see someone's features, but they do help just to see who's out there. The cameras don't need to be charged very often and it's easy to do. Set up was also fairly easy. Edited
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