Chris Bodirsky 366
Thursday, May 22, 2025
Absolutely livid that I'm required to use this to access my college's account. Authenticators are well known to lock your account and companies like Microsoft refuse to return access when they inevitably do have this issue (you're logging into your account on a device and it requires authentication on this device. But this device at various times will log out too. once that happens at the same time, you're done. Search for the many people who face this issue and never get into their account).
Kevin Crowder 879
Wednesday, May 28, 2025
I expected more from a company that would probably consider itself at the forefront of technical prowess. This app is a piece of junk whose only effect has been to make it harder for me to access my own account. How on earth did you make an app capable of telling me to open authenticator...while I'm IN AUTHENTICATOR?! And when I obviously can't perform app-ception, it locks me out. When it's not doing that the directions/required permissions go in circles making it impossible to sign in. Trash.
A Google user 1,495
Saturday, January 11, 2025
This is the most aggravated I can remember being in a long time. I've been trying to get my work email on outlook for the last 3 hours, and have been in a nonstop loop of outlook giving me a code to enter into authenticator, and then opening authenticator and having no prompt for the code. I've tried Uninstalling, updating, restarting my phone, using my desktop... none of it works properly, and my work is going ro be halted for the entire weekend as a result.
RL Mayhew 47
Wednesday, July 9, 2025
Forced to use for work, when trying to log into Outlook. Only started trying to push it on us last week yet it will be defunct August 1st? What's the point in that? Also, seems a security issue to REQUIRE us to use a specific app for WORK authentication! There's an outrageous number of people saying they got completely locked out of all their accounts permanently. who knows how it has such high stars considering how many one star reviews if you check them. More I could say but space ran out!
Jory Jackson 45
Monday, July 7, 2025
Creating a product that requires you to use the app to verify the account your are currently trying to activate is incredibly stupid. I have spent six hours trying to connect an account to complete required training that I cannot gain access to. What an epic fail by Microsoft, if I could give negative stars for quality and customer service I would.
more reviews