I LOST ALL MY MONEY. I I booked for first class tickets for Kandy to Ella train and they issued second class and didn't e even notify me that the tickets are for second class. I realized when I came to railway station. I PAID 98.66 EURO FOR THE FIRST CLASS TICKETS AND THEY RETURNED ONLY 10$ FOR THIS ISSUE. DO NOT USE THIS APP. Edited
Bookaway
Sunday, April 13, 2025
Hi Vivek, we're sorry for the seat class issue. The difference in fare was refunded, and we also shared a promo code as an extra apology. We truly didn’t mean to cause frustration and appreciate your feedback. Best regards, Sofi -The Bookaway Team