R. Dallie 7
Thursday, May 12, 2022
Still a single star. Yes some bugs have been fixed, some new ones introduced. One that made the mower unusable, it was not able to steer in to the dock anymore. It always steered to the left. Needed to move the guide wire from the tunnel to the middle under the ramp. Also it keeps reenabling the schedule when I disable it. Sigh... Come on Bosch! Edited
Robert Bosch Power Tools GmbH
Tuesday, September 6, 2022
Hello R. Dallie, thank you for your comment. We regret that our product did not work as hoped. Please contact us at
[email protected] with the details of your mower so we may take a closer look. Thank you, your Indego support team
Vadim Pelau 7
Saturday, March 2, 2024
Avoid at all costs. The whole indego Mower series is bug ridden, unreliable, and has been getting only plastic cover facelifts in the last 10 years. Sometimes it docks, sometimes it doesn't. Sometimes, it thinks it's outside the perimeter. The whole placement of the dock is a mess. The battery is of poor quality, the whole thing has poor quality. Edited
Robert Bosch Power Tools GmbH
Wednesday, March 6, 2024
Hello Vadim Pelau, thank you for your comment. We regret that our product does not meet your expectations. There may be various reasons for this behaviour. We would like to have a look at the installation. Please send pictures of your installation to
[email protected], so we may assist. Thank you, your Indego support team
Angelo Faria 1
Tuesday, October 17, 2023
When it works, it is ok, but most of the time doesn't. Even if the smart mower keeps doing its job following the automatic schedule, and it shows "connected" in the screen, the App fails to connect most of the time. Very frustrating not being able to monitor the mower when remotely or understand the state of it. To add to the misery, the mower keeps failing to dock and quite often remains stopped because it decided to request the security PIN.
Robert Bosch Power Tools GmbH
Monday, November 6, 2023
Hello Angelo Faria, thank you for your comment. We regret that our product did not work as hoped. We would like to be able to assist and would like you to contact your local support team with a detailed description of the issues you are experiencing. Thank you, your Indego support team
Shiro Kurita 4
Monday, May 10, 2021
Good hardware, terrible app. Random errors popping up all the time. Passwords were not recognised anymore. But it was the right one because I needed to change it because of the same error just a day before. To reset the password often the hotline needs to called. Often wrong information is displayed, server issues all the time, and a general lack of features. That's not bosch quality as you know it. Edited
Robert Bosch Power Tools GmbH
Friday, October 29, 2021
Hello Shiro Kurita, thank you for your comment. The app issues were fixed in our last update. For further questions, please contact
[email protected]. Thank you, your Indego support team
John Buckenham 2
Tuesday, April 11, 2023
I opened the app after the winter and it said the server was offline. So i checked for a software update (for the app) and downloaded it. Then the app could not get to the new login page and kept returning an error message about it being an invalid session. Restarting my phone and waiting 3 days made no difference. It worked after uninstalling and reinstalling. I did also need to make a new singlekey-id account, but it managed to copy over my existing account information.
Robert Bosch Power Tools GmbH
Tuesday, July 11, 2023
Hello John Buckenham, thank you for your comment. We regret that our product did not work as hoped. With the latest update to 4.0.2, the app should work better. Please contact
[email protected] if you have any further questions or issues. Thank you, your Indego support team
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