A Google user

I can't turn lights on or off through the app, nor can I dim the lights. The slider immediately jumps back to 0. I can't create "moods". When trying to add or edit a custom mood, it crashes (closes). I tried deleting cache, reinstalling, reboots... It seems to work on iOS, not Android 10 (EMUI 10, Huawei P30). EDIT: Updates to gateway, devices and the app resolved the issues I reported previously. Therefore three stars. Edited

Elliot Ramos

When it works it works good but randomly it stop working and need to reset the main unit. Most of the time when they update the app the system stop working with the Amazon Alexa skill. Today my lights stop working with the Alexa. Check the app and have an update. Updated the app, the lights work with the app but non with the Alexa. Try to troubleshoot and end up removing the skill and try to add it again but not it does not link, it says unable to connect to amazon please try later but has being saying that for hours. Now none of my lights work with the Alexa so now they are worthless to me as I did not purchase them to use them with the phone, rather use the switch than pulling an app, looking for a light to be able to turn them on. I rather flip the switch and done. May be returning them all and I have all my house with this lights except the restrooms. This is a pain when it happens, does not happen often but when it does it is a pain and takes time. Some times you need to reset everything and then add all again and set them up. It takes hours to do so I may be done with this lights now. They were good but today just hit the spot that I change my opinion on this lights. If you want something that work with the phone with an app or you want to use their buttons and motion sensors then go for it they are good, for anything else like integrate them with Alexa, I don't think it will be reliable enough to get them. Your choice. I was happy with them but now I hate when they stop working as I am too use to talk instead of flipping switches but I will go back to switches I guess or with another brand. Good luck with them. Thanks

A Google user

The app works great with the Trådfri lights and plugs. There are a few things I would like to see changed, but overall it's a solid app. I'd like to be able to add the gateway to a new phone without having to scan the qr code on the back of the device. It would also be nice to group devices in more than one room. I want to have the porch light and garage lights in the rooms "Front Porch" & "Garage" & also have them in a group named "Front". Overall, we LOVE the app & Trådfri lights & plugs.

Ross Worrell

App was working OK, but now all of my blinds are greyed out in the app. They still show up, but I'm unable to control them via the app and smart assistants. I've tried recharging the batteries but that didn't help. At least controlling them via the open/close remote still works, but that's not optimal... *EDIT* I got my system working again by factory resetting EVERYTHING -- blinds, remotes, repeaters and Gateway -- and then adding them one-by-one back to the app. Again, not optimal :-( Edited

Jorgen Tuck

I am now able to add the Google home integration, so what ever the issue it now seems fixed. ***** This latest update send to have broken my Google home integration. I removed the integration like the faq suggests, but I cannot re add it. It just spins and says something went wrong try again. Please fix this, your error messages, or your troubleshooting steps (or all 3 preferably) Edited