Brian Thompson 18
Monday, January 15, 2024
After a few emails back and forward with tech support. We were able to resolve the issue. I can now use the app without a problem. Tech support responded really quickly on a Sunday. I've used this app for many years. I got a new phone. Reinstalled the app. Now, they want a subscription. I will go back to using the physical calculator. It's much cheaper in the long run. Edited
Calculated Industries
Sunday, January 14, 2024
Hey Brian, perhaps you missed the button to the left of the one that concerned you. It is labeled "I'M ALREADY A PAID USER" (literally), tap that and follow steps to reinstall on new device. If you get stuck, please-please-please email us at
[email protected], we can't resolve here in a review. Thank you.
Ethan Elmore 42
Thursday, November 3, 2022
Paid for the original app. Used it a ton, and was great for what I needed it for. After they released subscription based platform and require you to subscribe (even after you'd paid them originally), I will no longer be using this app. Tried to verify my purchase to no avail. Time is money. So, instead of wasting my time to contact customer support, it would take a fraction to just download a different calculator that's free.
Calculated Industries
Thursday, November 3, 2022
Ethan, you really should reach back out to us, your original purchase is safe, all we need is your GPA #. Easy peasy, as you say you already own the app so why not continue using it?
[email protected]
Jesus Pena 11
Friday, October 28, 2022
Best Customer Service and a great App to use! I have used this app for years and never had an issue. When transferring app to a new phone I had an issue. Susie in customer service and her tech were very determined to resolve my issue. They were in constant communication until my issue was resolved! What was the problem?? My font on my phone was set too large to see an account to choose to validate my purchase! I am set nothings! Thanks again Susie and Tech!
Calculated Industries
Monday, October 31, 2022
Thank you for hanging in there with us!
Matt Jarvis 8
Saturday, May 25, 2024
I've used Construction Master Pro for a long time, and I'm starting a project where I thought this would be handy, and I remembered it being $10. But now I see it's 3x that for just a year instead of a lifetime. But I'm sure it's to cover the massive number of updates and server storage costs an app of this sort requires. /s No thank you.
Calculated Industries
Tuesday, May 28, 2024
Thank you for the feedback. We're continuing to evolve our mobile platform, which takes a lot of work from the folks in Carson City, NV, USA. And we provide live US based technical support. Thank you for looking, appreciate your perspectives.
Josh Gentry 8
Monday, April 24, 2023
This app used to only cost $9.99 to get this Calculator app. Now they have done a way with that and are trying to force you to pay a paid subscription. It's cheaper to just go by the Calculator from Amazon and you don't have to worry about them extorting money out of your account. Tried to validate it several times didn't work only said it couldn't find my info.... Edited
Calculated Industries
Tuesday, April 25, 2023
If you have already purchased this app your prior purchase is safe. Please contact us at 800-854-8075 and we will assist you to get the App back on your phone.
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