Tom Brown
76
Friday, August 23, 2024
Can't login. When I tap on Sign In, it goes right back to that exact same screen. Every time. Can't even get to the point of entering my credentials, so it is not an account/password issue. S22 Ultra, all up to date. Have uninstalled, reinstalled, restarted, force stop, clear cache, clear data, nothing helped, multiple times, over the last few months. Phone is otherwise fine, no instability or issues with other app access. Needs a Zero rating because it can't be used at all. Edited
Peachy Keen
363
Thursday, June 17, 2021
Works fine. I am out of room on my phone, so I'm having to uninstall and reinstall apps as I need them. I can't have an app for everything. Every business thinks I can just download an app for their perks account. I don't have that kind of room on my phone. This one reinstalls easily and quickly on the rare occasions we go to Red Lobster. I love the perks when I rack up points.
A Google user
70
Saturday, February 22, 2020
I have tried getting into my app since beginning of Dec 2019. I have had the Red Lobster app prior to that and was always able to get into it and scan my receipts. Now it does not allow me to do so. As you suggested, I uninstalled the app and then installed it again, changed my password and was still not able to get into it. It really disturbs me because I have a birthday in Dec and was not able to use my rewards. My email shows I have rewards but I'm not able to use them. Plus I have gone to Red Lobster many times since Dec and have not been able to scan my receipts. I even asked at the restaurant but they could not help me. I have also sent emails indicating my problem but no one has answered my emails. What good is having it if I can't get into it since you made changes late last year. Why did you do this? Please help me to get my rewards. I do like Red Lobster a lot.
Nelson Buttman
78
Wednesday, September 2, 2020
App is terrible. Comes up with bad gateway when I try to place a online order. When I manage to get past that, I highlight a category, but can not view the options. I managed to get past that, and let say I want to go back and view something else. There is not back or do not add to order, when I push the back button, I'm brought back to the home screen and have to start all over. Guess I'm gonna have to order from somewhere else. Update 9/2 app is useless, forces u 2 order from website. Edited
My Red Lobster Rewards
Friday, February 7, 2020
We’re sorry you’re experiencing an issue, and we want to help! Please email us directly at
[email protected].
A Google user
19
Saturday, April 18, 2020
This app is absolutely horrible! Kicks you back to the home screen any time you minimize the app or hit the back button. Shows me as logged in on the home screen, but not when I order, and sent me to a sign-up page when I did log in from the order page. Ended up having to order as a guest. Next time I'll just order from a food delivery service instead. Look at all the other bad reviews, I think it's time to get new app devs or do more testing before you release major updates! Edited
My Red Lobster Rewards
Monday, April 20, 2020
We sincerely apologize for the inconvenience. The app currently directs you to RedLobster.com when placing an online order, and will require you to log in again. Please know we are already working on updating this to a more seamless process. Thank you for taking the time to let us know about your experience.
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