Adam G 9
Thursday, June 5, 2025
This app was working fine a couple of weeks ago. Now, it no longer updates machine information. Download makes it to 44% and then just sits there. I've tried it numerous times. I've cleared cache, uninstalled and reinstalled and nothing helps. So, as of right now, this app is totally useless! Edit: This latest update fixed the issue I was having. Thanks! Edited
Caterpillar Inc.
Friday, June 6, 2025
Thank you for your feedback. We continuously strive to improve SIS2GO and appreciate the opportunity to work with you to address your concerns. Recommendation would be to updated to the latest 2.7.1 release. If this does not resolve the issue please contact us at
[email protected] so we can further investigate.
Clyde Barden IV 5
Monday, June 2, 2025
I downloaded this app while in the CAT app. app will not open. I uninstall and added it again. still nothing. I either get a white screen or the SISGO main page with no further pages. have wasted an hour and still can't see parts for my machine!
Caterpillar Inc.
Tuesday, June 3, 2025
Thank you for your feedback. We continuously strive to improve SIS2GO and appreciate the opportunity to work with you to address your concerns. To better understand the issue and work to resolve, please contact us at
[email protected].
Leslie Guilford 8
Thursday, May 8, 2025
Down loaded the app, signed in, and followed the DIRECTIONS, and got the exploded parts diagram I needed. Time will tell!
Caterpillar Inc.
Thursday, May 8, 2025
We appreciate your feedback & review. If you have additional feedback or ideas on improvements, please contact us at
[email protected].
Rob de Rooij 7
Monday, October 28, 2024
Sometimes logs in and works. Usually does not. I work at a dealer and struggle to get this app functional. I downloaded a lot of serial numbers to use remotely and guess what.. they are gone or not complete. App is slow to load. 2 step login verification is not good when you dont have reception - who would have thought?
Caterpillar Inc.
Tuesday, November 5, 2024
Thank you for your feedback. We continuously strive to improve SIS2GO and appreciate the opportunity to work with you to address your concern. To better understand the issue and work to resolve, please contact us at
[email protected].
lance Jennings 0
Friday, April 11, 2025
can't update any of the c7 engines it freezes at 54,78,92% and fails to download but it downloads c4 engine just fine. what else can I do to update this app for c7 engines?
Caterpillar Inc.
Friday, April 11, 2025
Thank you for your feedback. We continuously strive to improve SIS2GO and appreciate the opportunity to work with you to address your concerns. To better understand the issue and work to resolve, please contact us at
[email protected].
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