VisionLink®
VisionLink®
VisionLink™
Everyone
Caterpillar Inc.
Equipment Management


Average Rating

3.5


Number of Ratings

156


Number of Downloads

50K+


Contains Ads

False


In-App Purchases

False


Install Fee

Free


More Info

Details

About VisionLink™

Manage your entire fleet – both Cat® and non Cat assets – with easy access to your equipment's data. VisionLink™ provides you with tools that can help make your operation more productive and efficient. VisionLink allows you to increase production, control costs, improve operator performance and ... read more

Permissions Required

Summary

Total Permissions

13

Total Categories

6

Highest Risk

8

Average Risk

5

Counts

1

6

6

0

Rating Details





User Reviews

Brett S Brett S
4
Thursday, June 20, 2024

App doesn't work. I'd really like to see my fluid analysis I sent in. I never heard anything. I wrote down a valid email and phone number and nothing. Now I'm looking at an engine that is broken because caterpillar decides it's not going to report any information back to its customers. This is just bad business. I am not happy about this. Horrible customer support. I paid for the fluid analysis kit and filled everything out correctly. Caterpillar is responsible for my engine being destroyed.

Caterpillar Inc.
Wednesday, June 26, 2024
Hi Brett, For your app issues, please reach out to our customer support and get dedicated troubleshooting for your account by emailing [email protected] so we can immediately support you. For your OEM equipment issues, please contact your local Caterpillar dealership who can provide world-class engine support.
Orlando Orlando
3
Thursday, July 4, 2024

Machine is in the field, unable to manually add it and the dealership has been trying to a week now to get their software working to add it. Don't waste your time.

Caterpillar Inc.
Monday, July 8, 2024
Hi Orlando, We're sorry to hear about that. The VisionLink web application allows you to manually add your machine to your fleet list. For expedited assistance, please email [email protected] and we'll get you running.
Tony Camell Tony Camell
6
Monday, April 3, 2023

Easy an intuitive interface. Well designed & tested

Mccoy Mccoy
5
Tuesday, August 1, 2023

?? App doesn't work won't even open!

Caterpillar Inc.
Friday, August 4, 2023
Hello Mccoy, Thanks for reporting. Can you please update to the newest version (Aug 3, 2023 update)? We have fixed the blank screen issue for unauthorized users. Then, if necessary, please contact your nearest Cat Dealer for VisionLink access.
Brandon Cox Brandon Cox
3
Thursday, April 6, 2023

Amazing app, very intuitive and helpful!

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