Osamah Anjum 135
Thursday, February 20, 2020
Completely junk app More than half the time it gives an error without any resolution to the error. Have to close out and reopen only to get the same error 2 minutes later. I can't properly upload pics, it removes uploaded pics even after "successful upload". On top of that every activity requires paid subscription (messages, replying to messages, etc), even though the app constantly gives error Edited
Cupid Media
Wednesday, April 1, 2020
Hi,
We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.muslima.com/en/help/helpdesk. Thank you.
Ash B 96
Sunday, November 9, 2025
98% profiles are fake and scammers - will be very lucky to find any real profiles, any real Muslims looking for marriage. Have to upgrade to chat - can't chat even if you match & costs £40pm so don't waste it on this terrible app. Literally just a handful of UK profiles. The design is exactly same as the BBW Cupid app. Also the design is pretty bad, not like the standard swipes but shows matches on the same page. Definitely avoid this app as it's definitely not to find a Muslim spouse Edited
Cupid Media
Friday, November 21, 2025
We value the trust you place in us. Know that we actively seek and welcome any innovative ideas that can enhance our ability to identify and prevent fraudulent behavior on our sites.
psycho action 15
Wednesday, June 25, 2025
I join and paid the subscription fee (platinum). but the next day my account mode returned back to free mode. then i can not see my messages and the other members. there is no way out to complain about the services in the apps.. so sad.
Cupid Media
Friday, July 25, 2025
We understand your concerns and appreciate your honesty. Share your insights on how we can address your issues by using the contact us page to provide valuable feedback.
Mohamed Khalil 28
Thursday, May 15, 2025
Most of the existing accounts are fake to give the impression that there are many participants within the application. As for privacy protection, it is the worst, as it is possible to take a snapshot of your photo and personal data with ease. It is also possible to create any account for any person and browse and move around within the application with ease. In addition to the lack of filters, meaning if you are a man looking for a female partner, accounts with pictures of men will appear to you
Cupid Media
Thursday, July 10, 2025
Your safety is non-negotiable for us. We consistently review and enhance our security measures to maintain a strong defense against fraudulent behavior, ensuring a reliable and trustworthy platform.
Umar Abid 7
Friday, July 11, 2025
No real profiles and I have been using app for 3 mouths. No one wants to call or even do a video call to validate that the picture is them.
Cupid Media
Tuesday, July 29, 2025
Ensuring a secure and positive experience is crucial to us. If you have reservations about another member's behavior, please make use of the Report Abuse feature on their profile so we can investigate and address the issue promptly.
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