Sean Hasling 13
Sunday, March 23, 2025
no push notifications for the in app secure messaging. secure messaging is not real-time, so it is extra important that we get a push notification to let us know we can login. Other than that, the basics of the app have improved. There are a lot of reporting requirements, so it is understandable that they do not have autofill. You do get a sometimes poorly-timed text messages telling you that you need to refill.
Daniel Nichols 273
Monday, June 1, 2020
The app bumps me over to my system permissions at least once every time I use it. I won't want to activate location, fingerprint, any of that. I want my refill sent to the address I entered in manually, using a password that I save in my phone. That's it. Any feature that a user is repeatedly pressured to use after declining is not a feature. It's a flaw and an annoyance.
CVS Pharmacy
Tuesday, September 15, 2020
We're sorry for the inconvenience. This problem has been fixed in the last release, 2.25. You should only see system permission requests in limited circumstances where it is clearly needed.
Traci Black 57
Wednesday, October 11, 2023
It doesn't work. I tried removing something from my cart. Couldn't access to do so. When I tried to view prescriptions, I saw a blank screen. After trying to submit feedback through the app (which may or may not have happened) , I could not sign out & was notified there was an error & to try again in a few minutes. Not worth my time.
Brandi Sunshine 158
Thursday, July 9, 2020
Overall app is terrible. I get to the end, to submit my order and it gives me an error. I call the number to report it, they take the information and then transfer me to someone else that has to verify all of my information again, only to be told that it's too early for to reorder and I need to call back in a day or two. (This is after I have received multiple emails reminding me to reorder.) This has happened to me multiple times over a couple of months and nothing is fixed. Don't bother.
T Hill 37
Thursday, September 14, 2023
This app worked perfectly the first time I used it. Every time since, once I go through the tedious process of adding medication and supplies to my order, I'll "go to checkout" and I get a "system error" which then clears everything I've done. I've had to order online instead of the app which makes the app useless. Edited
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